Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(147,879 Reviews)
Open Ratings Snapshot
Rating breakdown 147,879 reviews
5 Stars
97,051
4 Stars
27,742
3 Stars
10,268
2 Stars
5,307
1 Star
7,511
85%of customers recommend this product. 
(
51,873 out of 60,844
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3 out of 5
3
Great software, limited assistance.
on June 11, 2022
Posted by: Anonymous
Verified Purchase:Yes
It's really simple to use and very efficient. I love using the software the only down fall is every time I have tried to use customer support, they tell me they can't help me. They usually tell me to call the IRS. I can't even get a copy of my original tax forms I submitted using the software. (I accidently changed the document on my computer). So like I said, the software is wonderful, I will use it again. If you need anything as far as assistance is concerned, you may find yourself very limited as to what they can help you with.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fairly simple to use
on June 11, 2022
Posted by: Cbpx
from arizona
Verified Purchase:Yes
i have been using it for years. Fairly simple to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Longtime loyal customer-- I love this product!
on June 11, 2022
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
I use this every year to do my taxes! I love it! Easy, user-friendly, and I am confident I am always getting the best tax advice.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Won't be wasting money on this
on June 11, 2022
Posted by: gvbig
from PA
Verified Purchase:Yes
The flow is not very user friendly. Requires too much effort from me.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Does What It Advertised....!!!!
on June 11, 2022
Posted by: Anonymous
from San Diego, California
Verified Purchase:Yes
I went to an actual brick and mortar location before i used the home software. Then i used that years tax preparation as a guide for the next year to complete my current tax using the H&R Block Online Software. I wanted to see if i could get the same results. My tax deductions/income did not change between using the "store" versus "online" option, therefore i was able to see that i was doing my taxes correctly. Been using the online option now without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Downloads no good.
on June 11, 2022
Posted by: Anonymous
from Fl
Verified Purchase:Yes
1099 download from Schwab did not work. Had to enter all transactions manually. Will never buy your software again.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use H&R tax software.
on June 11, 2022
Posted by: Anonymous
from Cleveland Ohio
Verified Purchase:Yes
Easy to use and a reasonable price. Never had an issue.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Incorrect calculations .
on June 11, 2022
Posted by: Anonymous
from Myrtle Beach, SC
Verified Purchase:Yes
The H&R Block state of Michigan software calculated the wrong numbers for my 2021 tax year. The state has to re-calculate the refund to a 20% lower refund. After researching it I discovered the state was correct and H&R Block was wrong. Not a good thing after paying for software that was incorrect.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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