The software is fairly easy to use--as easy as the federal income tax can be to understand; but, that being said, it does have a few hard-to-understand places that it takes time and study to determine the meaning of.
This software is easy to use and a great price. E-filing is easy, too. I've been using this software for years and can't imagine doing my taxes at a tax place.
Pros: Easy to prepare, Easy to import documents, Fast
I used the Mac version for the first time, and there was no way to overridge fields in Schedule C which I've done for years with my own lists of items using the Windows version. Worse, e-filing failed and messed up my entire deal. I didn't see the message that it had failed until I'd already sent in my check. I had to take another trip to the office and print out the forms and send them separately. It seemingly turned out okay, but the reason for the failed e-file was wrong. I'd included the proper data and it said I hadn't. By far my most disappointing year with HRB and I've used it for two decades now.
Will never buy again. Multiple technical errors with downloaded program. They knew about the program problem and had me download a "better" one. Got error messages from IRS. Still waiting for my refund 3 1/2 months later.
Cons: Time consuming, Hard to prepare, Hard to import documents