The federal software works very well. The state software (AZ) lacks support for the tax credit forms. Some are not supported at all and it you use them you cannot e-file your state return. This has caused a 6 to 12 week delay in getting a state refund each year.
It is straightforward and fairly simple to use. My returns are not complicated but involve a variety of income sources. With this software I don't miss any items that need to be covered on my return. Filing is easy and the prompts throughout the process are extremely helpful. I have been using this software for several years. I tried turbotax initially but it was too hard for me to follow
I have use H & R Block software for yers. This year I had a problem with the State software and could not send my return electronically. I had to mail the return to the State and wait 8 weeks to receive the refund.
I like the web version better is more easy to use and follow, the questions are more intuitive and take you faster to the correct result. I hope next year the software get closer to the web version.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
The software is very easy to use it walks you thru the interview just the same way an accountant does and asks the same questions. I am very happy with it