I've used H&R Block software for many years. It is the only one I trust with my money. It's very user friendly. All you have to do is answer the questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Do NOT Trust the Accuracy Of This Product! Use A Competitor’s Tax Software. Do NOT TRUST THEIR AUTOMATIC CAMERA ENTRY FOR DOCUMENTS W2, 1099, etc. ALWAYS DO A MANUAL ENTRY. NOT ONLY DID SOFTWARE INSERT INCORRECT FORMS WITH THE WRONG BOXES SOFTWARE CHANGED THE AMOUNT!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Good value tax product for Federal/State. The updates were slower than they should have been. State updates lagged the MA state releases, so I had to wait to file. All in all, good value, works well, interview process works.