Quality has gone downhill on this software drastically. This years version for macOS could not even print the paper copy of the return. I had to find the solution through Google searches because support was unable to help. The online updaters also did not work correctly, so I had to manually download and install the updates. Outside of that, the software did work once updated, so I'll give it a 3, where in years past it would have been a 4 or 5.
This product has helped me do my own taxes for years. There are plenty of links that answer my questions to know that I am putting data in the correct spot. There is also a chat feature that was helpful the one time I needed it. This is a great product that is easy to use.
I've been using 2021 Software H&R Block Deluxe (with State) for many years. It's very easy to import information from the previous year which is very helpful as a safeguard to not forget an entry. The dialogs and entry forms are pretty straightforward but sometimes you have to do a little research for a non-standard situation. If you need to submit your return early then you make want to look elsewhere. The final tax forms and software aren't usually available until March. Updating the software is automatic and easy, but you'll have to wait for it. I like to get a rough draft of my taxes in January as soon as tax forms arrive, but have to wait for the State program to be available and the Federal program to be complete.
I've been using H&R software for several years and it's worked fine for the most part. This year it asked if I had gotten a third stimulus check which I did not. Once filed I got a nasty gram from the IRS saying I didn't qualify and I owe x amount.
I think this software is fine for basic tax returns like I usually have but I'm not sure how good it is for special circumstances but I will probably continue to use them.
This product provides a clear and logical interview structure through the complexities of the US tax system. The final analysis of the tax return gives assurance before submitting. Throughout the process, you can return to any section for review and editing. There is contextual help for each item. One can also examine each form of the return, which is helpful when comparing to a previous return.
Pros: Easy to prepare, Easy to import documents, Fast