Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
A former stellar product plagued by small problems
on June 11, 2022
Posted by: Vasya
from Dayton, OH
Verified Purchase:Yes
I've been using H&R Block software for more than ten years. This current year is definitely the last one. While overall calculation is still OK, there are small details and rather convoluted input dialogs that caused me to call customer service, which had never happened before.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Not the usual experience with HR Block software
on June 11, 2022
Posted by: REGJR
from LA
Verified Purchase:Yes
HR let me down this year and incorrectly calculated my federal taxes on the stimulus amount received. I called IRS on the error (thinking it is on their part) and they stated that they are getting a lot of tax payers with this that filed with software.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salt Lake, UT
Verified Purchase:Yes
It is easy to use and helps you all along the way through the entire process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Charles, MO
Verified Purchase:Yes
Very easy to use. Just match the incomes and expenses to the categories on your statements.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BillF2
from Illinois
Chicago area
Verified Purchase:Yes
Gotten better each year but still difficult to navigate when going back into specific sections. The filing of State returns should not incur a separate charge.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: KANAS BOB
from KANSAS
Verified Purchase:Yes
Very good software for simple to middle moderate complicated taxes. I wish HR would provide some alternatives as you move through the sections. Like if you are even eligible for a 401K and how much does it save you, or if your state taxes retirement income or not, or if you and your spouse are residents of different states and how that affects your taxes, and just the little quirks that we as laymen don't know to save us on taxes. I run a competitors software with HR and usually file with HR every year.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Portman
from Kentucky
Verified Purchase:Yes
Because of your software glitch, you had me with a $1400 refund then the irs recalculated into me owing $1050. I'm fortunate I wasn't audited.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: 61MJA
Verified Purchase:Yes
Been using the various iterations of this tax software for some three decades now. Very reliable, intuitive, and user- friendly tax software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock