The software is decent and easy to use -- at least for someone with experience preparing taxes. Customer support is not very good. I've had to file paper returns for IRS rejections that could probably have been re-submitted electronically.
Paid for something I could have done for free. Had stocked so I thought I had to buy the deluxe version. That was not the case as it didn’t affect anything and I didn’t utilize any of the upgrades.
It’s easy to use. Never had a problem with it. I have been using it for years and never had any doubts about it’s integrity unlike some of the other products.
Easy to use interview format for the most part. In some cases software simply says to read IRS instructions and fill out worksheets, which is not particularly helpful. I have used the other leading tax software a few years ago, but switched back, because H&R is usually less expensive.
The software mishandled our situation where one spouse was a partial year resident in two states. We ended up owing tax plus interest and penalties because of the software's error.
I've used this software for decades, even before it became known as HR BLOCK tax software deluxe or otherwise. Always a good, fast, exceptional value and process and will continue to do so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I’ve been using TaxCut software for close to 30 years. Overall the experience is better than other programs. This year an unresolved issue prevented me from eFiling. Previous years issues were corrected in subsequent releases. Still handles complex taxes better than TurboTax.