Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,814 Reviews)
Rating breakdown 147,814 reviews
5 Stars
97,016
4 Stars
27,723
3 Stars
10,264
2 Stars
5,304
1 Star
7,507
85%of customers recommend this product.
(
51,835 out of
60,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Posted by: Bbev
Verified Purchase:Yes
That when there is a problem with the software, it is impossible to get help
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
Financial data import didn’t work and poor support
on June 11, 2022
Posted by: Sally M123
from California
Verified Purchase:Yes
We bought H&R Block tax software to make doing our taxes easier and less stressful. Last year, neither of those 2 things happened. 2 big complaints:
1) Your software didn’t allow us to import our financial data from Charles Schwab.
2) Your customer support was not good. They couldn’t give us a date when you would have your software fixed and they told us to manually input the data. That’s absolutely ridiculous. We had way too much information to input and the main reason we bought the software was for the financial data import feature. Not good!
1) Your software didn’t allow us to import our financial data from Charles Schwab.
2) Your customer support was not good. They couldn’t give us a date when you would have your software fixed and they told us to manually input the data. That’s absolutely ridiculous. We had way too much information to input and the main reason we bought the software was for the financial data import feature. Not good!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Cant file online
from Richmond Virginia
Verified Purchase:Yes
I used this software and it would not let me file my tax return. I had to send it in paper form.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The H&R Block tax software is very easy to use and requires no special skills. It makes preparation of tax returns so simple but still delivers extremely accurate results. Highly recommend - Five Stars!
Written by a customer while visiting HRBlock
Posted by: AWKo
from Massachusetts
Verified Purchase:Yes
Easy to use and the Deluxe version handles all my IRAs and investments.
Pros: Maximizes refund
Value
5
Written by a customer while visiting HRBlock
Posted by: Emmett Willis
from Birmingham Alabama
Verified Purchase:Yes
This tax program is the only one I have used for the last 16 years, it's accurate and easy to understand, the forma to is user friendly and great for everyday ordinary people.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bee036
from Massachusetts
Verified Purchase:Yes
Use this product year after year and haven’t considered switching.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John Q Public Taxpayer
from South Carolina
Verified Purchase:Yes
Easy to use, have never downloaded prior years information though.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock