Been easy to use over 15+ years. I did have a different situation come up this year needing help with that I couldn’t figure out on my own. It was a long, long wait on the phone to get assistance, but a nice lady walked me thru the forms I neede to fill out to finish my Fed. return.
using this software for 2021 was horrible. They did not have their software updated for SS as did others. NOT a release problem from the IRS, just sloppy coding by this company
Program called up additional covid relief funding which we did not have the dependents to qualify for. IRS sent up yours letter, still haven't gotten the reduced refund
I have used H&R Block tax software for my Federal and State returns for more than 10 years without a problem. It conveniently imports my prior year's data to simplify entry. I have never had a problem with my returns or their submittals. I plan on using again next year and recommend the software to others.
Pros: Easy to prepare, Easy to import documents, Fast
The deluxe plus state version needs to be able to handle a K-1 form for all the entries received from a trust that I need to report as a beneficiary. the current version could not. It told me I needed to consult a tax pro for a very small dollar amount item. This was very frustrating because I had everything else done and entered into the program by the time I got the final K-1 to enter those numbers.