When the tax season starts you cannot use this software unless your just doing a standard single tax return. Every year when tax season starts you have to wait a week for the software update. If you do a return with multiple states it will only submit one
Nickles ans dimes you and doesn't help you when you have questions. No matter how many times it says free or that it includes state, you always need to fork over even more to efile. All tax software sucks, but at least I thought I could get help with this one
Cons: Time consuming, Hard to prepare, Hard to import documents