Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1
Support is worthless
on April 14, 2022
Posted by: BCGee
from GA
I've been using the program for several years. It is relatively user friendly and I have not had an issue until this year. But when I had an issue with a rejected return, it was impossible to get help. The chatbot in the help center simply repeated the same question to me no matter what I typed in. The 888 number put me on hold for 25 minutes, then gave me a menu to choose my topic, and when I chose, it disconnected the call. So now I'm on my own to figure this out. Worthless.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
H&RBlock Deluxe has all I need
on April 15, 2022
Posted by: alonso_block
from TX
Have been using HRBlock software for more than 15 years. Always accurate and reliable. It's really easy when you can import your last filing into a new one and in a few minutes you're done.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fast And Very Easy To Use!
on April 15, 2022
Posted by: Miketran
from Southfield, MI
I bought H&R Block Deluxe 2021 about 2 hours ago and just submitted both my Federal and State Tax forms online! H&R was able to use my forms from last year to minimize the data I needed to enter! Their helpful suggestions guided me throughout the process! Thanks H&R!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
it is recognizable as a quality product.
on April 15, 2022
Posted by: Bill1983
from Florida
I used this program from previous years and I am very satisfied. I have recommended it to others and would recommend it to anyone even if they may a mininum understanding of computers. The greatest feature is the ability to import basic information from the previous year returns to the current year returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Love it!
on April 15, 2022
Posted by: Pposey
from Apopka, FL
I have used this program for many years and it hasn't failed me yet. It is my go to program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Duplicate submission
on April 15, 2022
Posted by: Brad2022
from Stl
When e-filing the process appeared to be incomplete so I went thru the process again and ended up submitting 3 times. The software should not allow this to happen. I’m very disappointed
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on April 15, 2022
Posted by: IngramP
from Rochester,MN
Great program. Easy to use and totally worth it. Thank you!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
No Continuity From Year to Year
on April 15, 2022
Posted by: BKKK
from AZ
I shouldn't need to enter demographic data if there were no changes from the previous year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock