Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
Good and bad
on April 13, 2022
Posted by: dichotomy
from Miramar, Fl
I downloaded the software uneventfully. I opened it up and it was up to date. Then I tried to use it. The fonts were gray and small. When I enlarged the fonts (ctrl +), part of the font went out of view and I couldn't shift them back into view until returned the fonts back to their original size. There was plenty of room on the computer screen, but I could not adjust the enlarged fonts to utilize the additional screen space. I was sure that tech support would tell me what to do. They might have helped but I could not get through to them. Therefore, I muddled through. I just hope the hidden information was not essential.
However, when I e-filed my return it was accepted by the IRS in less than an hour. The software seemed to be thorough and complete. Other than the difficulty that I had with the fonts and tech support, the software was great.
I RECOMMEND THIS SOFTWARE IF AND ONLY IF THE FONT ISSUE IS CORRECTED.
However, when I e-filed my return it was accepted by the IRS in less than an hour. The software seemed to be thorough and complete. Other than the difficulty that I had with the fonts and tech support, the software was great.
I RECOMMEND THIS SOFTWARE IF AND ONLY IF THE FONT ISSUE IS CORRECTED.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
"Deluxe" incudes Schedule C
on April 13, 2022
Posted by: dkmcf
from Michigan
I don't know tax accounting but I do know how to copy numbers from forms I get in the mail into forms in software, so I have become our home tax preparer. I like to have the software installed on my own computer, and H & R Block still offers downloadable software. I also need a Schedule C, and they include that in the Deluxe version that I use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
By far the BEST
on April 13, 2022
Posted by: Jvn1218
from Missouri
I've used competitors in the past but have used HRB's software for the past few years and I'll never go back! The software is intuitive, user friendly, and comforting - I never forget to add pertinent information anymore!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 13, 2022
Posted by: JRzoom
from Florida
Have used HR Block for years. Never a problem, even with my changing situation over the years. The program takes you step by step through difficult situations. Cannot imagine attempting doing taxes without it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Deluxe software
on April 13, 2022
Posted by: SANIPAR
from ClevHts OH
I have bought in past years - have had several issues with this year's product not sure if updates are issue or not.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
unable to e-file
on April 13, 2022
Posted by: j58sand
Activation code provided in purchase e-mail generated an error code when entered and directed me to call tech support. I do not have the desire to be on the phone for what would likely be an extended amount of time. I'm mailing the return and will be looking at possibly purchasing turbo tax next year
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of use
on April 13, 2022
Posted by: PTV54
from New Jersey
Good prompts. Usually easy to follow the guidance. For a couple of the slides it was not intuitive. Also, I still cannot load in > 3 countries for foreign dividends & taxes paid. Not sure why, but your software will not allow a 4th and I have 10. I had to combine countries.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
My Go To Tax Software
on April 13, 2022
Posted by: venturous1
from Rochester, NH
I have used H and R Block to prepare my taxes for the last 15 years. Need I say more.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock