Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
2
disappointed
on March 30, 2022
Posted by: yoder12
from Fruitland Park
I had trouble reporting my IRA distributions. Please check my chat notes as I had 2 separate chats with your representatives and they were of no help to me.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on March 30, 2022
Posted by: LRFK
from Missouri
Bought to help with filing trust info. Worked great and easy to understand
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Best all around
on March 30, 2022
Posted by: Kitflyr
from Mechanicsville, VA
I have used H&R Block tax software for several years now and plan on sticking with it. The software is self-guiding, easy to use and is a bit less expensive than other programs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy peasy
on March 30, 2022
Posted by: Horndog
from Lakewood
I've used hnr disc's or download for 12 years and I am always guided in the right direction.
So easy, a caveman like me can use it. It's gratifying knowing I don't have to make some accountant rich.
So easy, a caveman like me can use it. It's gratifying knowing I don't have to make some accountant rich.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Love Program, BUT
on March 30, 2022
Posted by: Bookreader
from Chicago. IL
I have used this program for several years, but the adobe pdf part did not work for the HP products. I eventually got around it, but it was frustrating.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
easy process, terrible phone service
on March 30, 2022
Posted by: aud42
from new york state
Have been using for a few years & have never had a problem except for this year.
Found the reps were helpful but not knowledgeable. Spent 1 & a half hrs. on the phone with one young lady who tried to be helpful. Too long to go into the problem. Just didn't get it solved
Found the reps were helpful but not knowledgeable. Spent 1 & a half hrs. on the phone with one young lady who tried to be helpful. Too long to go into the problem. Just didn't get it solved
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Problem with E-File
on March 30, 2022
Posted by: PaGer
from Wynnewood PA
IRS not accepting 1040's due to "AGI from previous year incorrect". AGI from
previous year IS correct.... Otherwise, easy to prepare taxes using program,but
difficult time using E-File.
previous year IS correct.... Otherwise, easy to prepare taxes using program,but
difficult time using E-File.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Clear basic instructions
on March 30, 2022
Posted by: 1743KS
Some difficulty with Form 1116. Difficult to discover Copy 2 was used other than Copy 1 on interview. Finally, got help on phone after very long wait (first call directed on online version). An online chat earlier was unsuccessful; person did not know about Form 1116 and foreign tax credit.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock