Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
4
No excuse for not including FORM 8911
on March 23, 2022
Posted by: Antony v
from Florida
AS a consistent user since 2009, I am disappointed that there has been no inclusion
in the software for Form 8911, and that the program will not allow E-filing if trying to use the available credit. With the growing number of people electing to change their automobiles, this is a major omission in this program.
in the software for Form 8911, and that the program will not allow E-filing if trying to use the available credit. With the growing number of people electing to change their automobiles, this is a major omission in this program.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Wrong AGI
on March 23, 2022
Posted by: GeoMc
from Closter,NJ
For the second year in a row, you have input the wrong AGI from my previous years E-File! I had to re-efile my taxes, minutes later, and you charged me twice for my state e-file! I will try TurboTax next year to see if they are better. I will dispute the extra state charge with my credit card supplier. I have used your product for15 years but am losing faith in your accuracy.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Ran Just as well as past 8 years of HRBlock tax pr
on March 23, 2022
Posted by: Ned Darcy
from Texas
Had started early this year and ran into update problem for a few forms. Was easily repaired and finished submitting within the afternoon with fast effective online help. Will use this again and again for future tax prep.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Worked Very Well
on March 23, 2022
Posted by: Harvp
from New Jersey
I was initially concerned because I had always used the CD version in previous years but the software downloaded and loaded quickly and the program worked smoothly.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
I expected much better - 2 issues
on March 23, 2022
Posted by: mike109
from RTP, NC
Problem #1: I wanted to buy I-Bonds with my refund. Loaded and filled form 8888. Bond purchase showed up on final summary. BUT on checking final forms before e-filing the box for 8888 was not checked and 8888 was not included in the forms to be sent. Reloaded form 8888 and tried again with same result. Loaded 8888 again this time fiddled with the deposit info / bank routing / which produced a warning stating that it was not compatible with my use of form 8888. I deleted bank routing and the return was finely filled correctly. Instructions or at least an earlier error warning would have saved an hour.
Problem #2. Now my e-filed return is rejected in 5 minutes. Message says check return for errors. Looked at all of the many forms with no identified errors. (another hour) Identifying the error in the rejection message would seem appropriate. Now its off to USPS to mail it and the state return.
Problem #2. Now my e-filed return is rejected in 5 minutes. Message says check return for errors. Looked at all of the many forms with no identified errors. (another hour) Identifying the error in the rejection message would seem appropriate. Now its off to USPS to mail it and the state return.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on March 24, 2022
Posted by: Brad99
I've been using HR block for years and has yet to disappoint
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It's as good as any, none of them are great.
on March 24, 2022
Posted by: Martwa
from Ohio
This product is alright if you already know what you are doing and what to answer an what the questions mean, and if your tax situation is relatively common, but it doesn't really explain anything or help you figure anything out. Does anybody remember Turbo Tax when it first came out, before Intuit bought it? It used to really advise you and lead you through the process like a human would, giving you information you need to understand what the tax forms were asking for rather than just showing the questions on the screen. There were even embedded videos explaining things. The use of video was/is not important, it's the inclusion of information to help you interpret the questions in the tax process and decide how to answer. None of the tax programs do this anymore AFAIK, including Turbo Tax. They are just electronic versions of the tax forms, presenting questions and collecting answers, possibly guiding you a bit and not making you read all the questions, but generally not really helping you make decisions or understand what is being asked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
4.5 Stars, easy to use, lower price than TurboTax
on March 24, 2022
Posted by: Mc__
from GA
I have used HR Block Deluxe and TaxCut prior to the name change. I find it easy to use, the Interview is straightforward, and it meets my needs at a lower price than TurboTax. There are a few annoying issues, e.g. link to Learn about a Federal Update only takes you to the generic HR Block homepage not the update info; Data Verifications won't go away no matter how I try to verify them. Also, it would be super helpful to offer a What If sandbox which would take summary entries and allow quick change to see what the impact would be. I do this manually by creating a copy called What It and make the changes in the program entries in order to estimate my next year taxes although realizing the tax rates last year's.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock