Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4
(147,670 Reviews)
Rating breakdown 147,670 reviews
5 Stars
96,936
4 Stars
27,688
3 Stars
10,250
2 Stars
5,295
1 Star
7,501
85%of customers recommend this product.
(
51,759 out of
60,710)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
3
Interview Makes Assumptions on 8889 Form
on March 13, 2022
Posted by: Amy294SD
from Claremont, SD
I normally love this software. This year we started an HSA. The interview assumes that if one spouse (married filing jointly) has "family" insurance, that both do. In our case my husband's insurance covers our son and him. It would cost more to cover me. It is cheaper for me to pay a single insurance. I had to manually make changes. Also - I went with desktop install. The online version had me pick married, then assumed we were married that year. Maybe I missed something. But I couldn't find a way to change that, or delete the return and start another. If using I recommend a desktop install.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
N.C efile
on March 13, 2022
Posted by: mr disgruntled
from S.C.
i paid to e file, but unfortunately the length of time its taken for NC to receive return I could have mailed for free. don't know what happened in 2020 but state never acknowledge local return after e filing with hr block software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 13, 2022
Posted by: Bob84
from IL
I have used this product for over 10 years and it could not be simpler to use. Thorough directions, easy to understand, and economical are excellent features.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy squeezie
on March 13, 2022
Posted by: Poppado65
from New Baltimore Mi
I have been using the same program for years now. I recommend to many people every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Trouble recognizing info from documents
on March 13, 2022
Posted by: Loveadeal2
from Chicago
H&R Block seems to come up with Ingenious ideas to complicate doing your taxes. For example, processing the personal info. The software informs me the information didn't match last year's return. After review info and found it hadn't changed, the software wouldn't advance to the next page. After refusing to except the info, I realize to skip this window and move forward. Really!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use
on March 13, 2022
Posted by: Eite
from PA
Have used H&R Block program for 20 yrs. now. This year it will not save as a PDF file very disappointed!!! Last year I had issues with the program also. NOT impressed the last 2 tax seasons.
Pros: Easy to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
No way to resubmit state return after correcting a
on March 13, 2022
Posted by: gearhead4
from Woodridge IL
I completed the Block tax software interview questions and attempted to submit both the federal and the state returns. My stste return was rejected, so I examined the generated forms and found that I had mistakenly included the amount of tax witheld in the question for "Estimated tax payments". I had to go back to the Federal tax interview to correct that problem. After I did, I then re-submitted both the federal abd state returns. The federal return was accepted, but the state return was rejected. I examined the summary for the state return and found the tax witheld was still doubled. I tried repeated to correct the error, but was unable to submit the state return with the correction. I was able to print the state return with the correct figures. So, settled for a "snail mail" submission.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Almost complete step by step guide to doing taxes
on March 14, 2022
Posted by: BT32
from Dallas, Texas
This software has a great interface and leads one through all of the IRS questions and requirements. However, there is one question, unlike the 50 other very special situations that don't apply to 99.5% of people using this software yet the questions are presented in the tax software, the question missing, "Did you receive a notice from the IRS with a Identity Protection PIN" Instead one is forced to review each for the IRS tax forms to find the spot to include this IP PIN. After a rejection from the IRS, and a 40 minute search. BTW the How to Correct instructions are wrong and lead to a dead end search. Finally found the spot to add pin down with the signature location on the IRS Form.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock