Have been a long term user of this software and I like the ability it provides to jump around in your return for reviews and updates. Excellent product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Great, could just use a little error check upgrade
on May 19, 2021
Posted by: Mars2028
from GA
Verified Purchase:Yes
I get HR block every year and based on seeing others use other software have no intention of switching. This year it was annoying warning about checking standardized deductions when that has become far more common. The error check function as a whole is pretty good, but wish it would take you directly to section with issue ratther than a looking glass view zoomed in on potential issue. They probably do that to keep you near the end, but could also just give you a back to error check button when error check sends you there.
Your “calculation guarantee” doesn’t really measure up. I have been waiting for over 16 weeks for a response to my claim filed at the end of November 2020.
very unhappy, every year it gets less user friendly. first the 2019 disc would not work to open so i could download my file to 2020. and the worst no disc. it has to be downloaded for the price that is to difficult. also the requirements to efile are impossible, go back 5 years ago at least my 2016 worked plus the cost is out of site and limits on downloads. you are looking to out price yourself.