Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(147,527 Reviews)
Open Ratings Snapshot
Rating breakdown 147,527 reviews
5 Stars
96,858
4 Stars
27,658
3 Stars
10,231
2 Stars
5,288
1 Star
7,492
85%of customers recommend this product. 
(
51,676 out of 60,613
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 - Windows, Mac OS
Customer Rating
1 out of 5
1
Support becomes nonexistent in the pandemic.
on May 17, 2021
Posted by: mikelly
from Chicago
Verified Purchase:Yes
Terrible support. Impossible to reach a human that actually knows anything about their own tax software. I gave up.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy, accurate and I trust it 100%
on May 17, 2021
Posted by: debandmike
from denver, co
Verified Purchase:Yes
This is so easy to use year after year and the importing of last years information saves so much time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Tried it in place of Turbo Tax. Think again.
on May 18, 2021
Posted by: Sun Devil fan
from Phoenix
Verified Purchase:Yes
Gave it a try because it seemed like TurboTax was getting too expensive. Big regrets. The user experience isn't near as good in related to interview style flow and intuitive links to help resources. Too many clicks to complete worksheets etc. Visually it's like someone has a spreadsheet in the background to complete.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Lacking robustness in handling amendments to state
on May 18, 2021
Posted by: B Sanders
from AZ
Verified Purchase:Yes
If you have to file an amended state return, the software can’t handle it properly, nor does it provide clear instructions or onboard assistance. You have to muddle your way through it. Competing tax software handled it just fine.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Software user friendliness.
on May 18, 2021
Posted by: Applesofgold214
from Loveland Ohio
Verified Purchase:Yes
It’s very user friendly even when your return is unconventional/a little complicated.
Pros: Easy to prepare, Easy to import documents
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable software
on May 18, 2021
Posted by: Anonymous
Verified Purchase:Yes
Quick and easy tax preparation. The interview process is easy to follow. Importing last year's info speeds the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Tax Softwre
on May 18, 2021
Posted by: Anonymous
from Park, Louisiana
Verified Purchase:Yes
Always very easy and simple to work with. You just follow the prompts and instuctions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
ease of use
on May 18, 2021
Posted by: no name 1001
Verified Purchase:Yes
product is easy to use and helps along the way. have used H&R for years now and will continue to do so.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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