Easy, Peasy! I have used Tax Act for the last several years. After i logged in it would not produce my previously started return, after four hours, i gave up on them. Turbo Tax wanted to upsell me because i had more than one 1099. So, i looked at Block! For the price, i got all i needed, reasonably! It was easy, it was fast, and its in the mail!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Have used it for multiple years and am generally very happy with it. But this time it imported last years, showed the correct (2019) AGI, but IRS said there was a mismatch and wouldn't allow me to e-file(which stops bothFed and State).I also have confirmation e-file message from IRS last year where it shows AGI that would be needed this year.Don't know what got transmitted this year, overrode entry multiple times but each got rejected with invalid AGI. Had to file manually - which is what I pay to avoid by paying for premium
A very good product, but can be even better: I would like to see a "what-if" feature that allows the taxpayer to try different options of reporting income/adjustments/exemption, with a description of the effect of each on the tax owed.