I find it very easy to understand. It does not jumble instructions with a lot of legal tax words. It's simple and the guides along the way are easy to follow.
No integrity. When you sell a state the e-file for that state is expected. If you ask more money for that it is exposing your greed and cannot recommend to anybody else.
Who better to trust than a national tax services provider. They guarantee their software. I use it every year. I love how it can just access information on my previous year's file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
User friendly, but help section need more search criteria so u dont have to know the specific name or form number to find where to input certain information