Successful e-file but charged twice for state file
on May 16, 2021
Posted by: Anonymous
from PA
Verified Purchase:Yes
H&R Block Deluxe + State made it easy to prepare/file both my federal and state tax returns. My only complaint is when attempting the e-file after collecting my credit card information to pay for state filing, the software abruptly stopped and stated I needed an update to complete the e-file. I did the update and successfully completed the e-file for both, but was charged twice for the state filing. I have reported this double charge to my credit card company, but this needs to be fixed to prevent charging twice in the future!
Worked as it always has. Very intuitive. But this time, it seemed confusing during data entry. In the end, it correctly did it's calcs. I would've given a higher rating if it didn't cause the concerns.
Been using for decades, very easy to use, does everything for me. Support behind this product is awesome, printouts great. I can choose whatever I want to print. Saving is easy, on thumb drives easy. Congrats beat it for the price!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast