Customer reviews from lg.com
LG - 36-in Wide Standard-Depth MAX 28.6 Cu. Ft. French Door Smart Refrigerator with Mini Craft Ice and Full Convert Drawer - Stainless Steel
Average customer rating
5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
19
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for LG - 36-in Wide Standard-Depth MAX 28.6 Cu. Ft. French Door Smart Refrigerator with Mini Craft Ice and Full Convert Drawer - Stainless Steel
Customer Rating
5
Bright & well thought out fridge
on September 19, 2026
Posted by: Dhugs
This refrigerator replaced a 16 year old LG refrigerator. The old ice maker broke, so we needed a new one! I love the new one, really like the drawer between the freezer and the fridge, so handy, open it and I can see every thing inside, so efficient! Really like the craft ice components, makes cute ice and the big ones are almost clear. Very pleased with my purchase.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, September 21, 2026
Hi! What a wonderful upgrade for your kitchen! We are absolutely thrilled that your new LG LF29S9730S Refrigerator is living up to the high standards set by your classic 16-year model. That middle drawer really is a game-changer for organizing everyday items, and serving up clear craft ice makes drinks extra special. If you ever need assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
The best choice
on September 10, 2026
Posted by: OlenaS
[This review was collected as part of a promotion.] I really like this refrigerator! We have a big family, so having enough space is very important for me, and this fridge has plenty of room for everything. I love how easy it is to organize food and actually see what we have inside. The freezer space is great too. It looks beautiful in the kitchen, is easy to clean, and so far everything works exactly as it should. Very happy with it!
Response from lg.comBy ^Rich, LG Digital Care Team, September 15, 2026
Hello there, Olena! Thanks for sharing your note. Always great hearing your refrigerator is giving you the space, organization and clean look you were hoping for. If you ever need anything later on, @LGUSSupport is here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Flexzone drawer and ice are the showcase winners.
on September 10, 2026
Posted by: AlexK
[This review was collected as part of a promotion.] After a week of testing out this new LG fridge I can say it is perfect. The upper fridge is plenty of space and amazing lighting with the attention to detail for the way it Don’s when the door is opened the marble Lake small ice is perfect for chilling, coffee or soda while the large craft ice mixed with the small ice is perfect for water to chill fast and keep it cold longer. One of my favorite features is the flex zone drawer for the times when the freezer isn’t quite big enough I can adjust and flex into the drawer with pizza and to go microwave dinners. The stainless steel is great and shows well in the kitchen to handle placement. Definitely takes getting used to, but keeps the front of the fridge, sharp and fingerprint free. It was a breeze to install with easy water connection and a quick plug-in. Overall, the energy usage appears to be lower well. The fridge also is much quieter..
Response from lg.comBy ^Rich, LG Digital Care Team, September 15, 2026
Hello there, Alex! Thanks for sharing your note. Great hearing your refrigerator is giving you the flex‑zone convenience, lighting, ice options and clean stainless look you were hoping for. If you ever need anything later on, @LGUSSupport is here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
This Fridge is the BOMB! CRAFT ICE. LG HAS BALLS!
on August 21, 2026
Posted by: JPSCSCS
We LOVE our new fridge! French doors, 4th drawer, LED Back lit, App Functions and the BIGGEST…. CRAFT ICE!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, August 21, 2026
Hey there! Thanks for the bold review. Love the energy — that fridge really brings the excitement with its sleek design, smart features and that crowd‑favorite craft ice. If you ever need anything later on, our friends at @LGUSSupport are always ready to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Perfect family fridge
on July 29, 2026
Posted by: CassidyM
[This review was collected as part of a promotion.] Love this fridge! It’s massive and fits a ton of stuff, it is well lit, makes multiple different types of ice, looks sleek and classy without the handles, and it has great organization built in! It has multiple shelves that are adjustable for height. The middle drawer can be a freezer or fridge which is so fantastic! The fridge has a lot of features that you can customize to fit your family’s needs. Highly recommend.
Response from lg.comBy LG, August 4, 2026
Hello, Cassidy! It is fantastic to hear how much you are enjoying your LG LF29S9730S Refrigerator. We are thrilled that the flexible middle drawer, customizable organization, and multi-ice options are serving your family so well while keeping your kitchen looking ultra-sleek. Should you ever need assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
If you live fancy ice options, buy this.
on July 19, 2026
Posted by: SkylerC
[This review was collected as part of a promotion.] This is an amazing refrigerator! The ice options are my favorite part. My kids love making their own drinks with “fancy ice”. The refrigerator is spacious and organized. It looks beautiful while also being very functional for a family of 5. The self closing doors is great with kids who always forget to shut the fridge! The purchasing process couldn’t be easier and the delivery was SO fast! Definitely check out which stores have this before purchasing because I was able to get an amazing 4th of July sale price that was better than the LG website.
Response from lg.comBy LG, July 22, 2026
Hi, Skyler! Thank you for sharing your wonderful review of your LG LF29S9730S Refrigerator! We are delighted to hear how well it supports your family of five, especially with the organized layout, self-closing doors, and those fun ice options your kids enjoy. It is fantastic to know that you secured a great deal and experienced super fast delivery to bring this beautiful unit into your home. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Mini craft ice and massive space is amazing
on July 19, 2026
Posted by: OstapL
[This review was collected as part of a promotion.] Space ! Space ! All the space !
It's total game changer for my kitchen. The space is massive, and I’m already loving the Full-Convert drawer—it’s perfect for keeping drinks organized and accessible.
The finish looks great, the interior lighting is bright, and the Mini Craft Ice is a nice touch. It’s been running quietly since it came up to temp. It’s definitely a complex, high-tech piece of gear, so I’m glad I have the extra peace of mind, but so far, it’s a huge step up from my old unit. Highly recommend if you’re looking to modernize your kitchen.
It's total game changer for my kitchen. The space is massive, and I’m already loving the Full-Convert drawer—it’s perfect for keeping drinks organized and accessible.
The finish looks great, the interior lighting is bright, and the Mini Craft Ice is a nice touch. It’s been running quietly since it came up to temp. It’s definitely a complex, high-tech piece of gear, so I’m glad I have the extra peace of mind, but so far, it’s a huge step up from my old unit. Highly recommend if you’re looking to modernize your kitchen.
Response from lg.comBy LG, July 22, 2026
Hi. Thank you for sharing your incredible review of your LG LF29S9730S Refrigerator! We are thrilled to hear how much you are loving the massive capacity, versatile Full-Convert drawer, bright interior lighting, and Mini Craft Ice feature. It is fantastic to know that its quiet operation and sleek finish are making such a huge impact in modernizing your kitchen space. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Modern ample sized refrigerator with organized compartments
on June 26, 2026
Posted by: VanV
[This review was collected as part of a promotion.] I wasn’t really planning on getting a new fridge but I decided to try this one out anyway and let me tell you, I do not regret it one bit. The modern design fits my house well, and there are several compartments!! Which means that I don’t have to space out everything now, since everything has its own cabinet!! I’m so thankful to have bought this, it’s a moderate size but fits a lot of stuff, it’s easy to clean, and it’s easy to adjust the fridge temperature.
Response from lg.comBy LG, June 29, 2026
Hi, Van! We are thrilled to hear that your unexpected upgrade turned out to be such a fantastic addition to your home. It is wonderful to know that the modern design and clever compartments are giving you all the organized space you need while making temperature adjustments and cleaning a total breeze. If you ever need anything for your LG Refrigerator down the road, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com