Customer reviews from lg.com
LG - 36-in Standard-Depth MAX 28.6 Cu. Ft. 4-Dr Fr Door-in-Door Smart Refrig w/Mirror InstaView, MyColor & Mini Craft Ice - Stainless Steel
Average customer rating
4.5
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
0
Customer Reviews for LG - 36-in Standard-Depth MAX 28.6 Cu. Ft. 4-Dr Fr Door-in-Door Smart Refrig w/Mirror InstaView, MyColor & Mini Craft Ice - Stainless Steel
Customer Rating
5
Huge capacity, amazing design, best fridge ever!
on November 5, 2026
Posted by: Christine3
This refrigerator is absolutely incredible. We replaced a fairly new but dented fridge, so don’t expect such a huge step up in technological and feature enhancements, but this fridge has blown us away. First and most importantly for our busy household, the fridge capacity is huge— it holds so much more than our prior fridge that we haven’t even put anything in the middle drawer just yet. We love that the middle drawer can convert between fridge and freezer, so depending on our needs, we can change it as we go. The shelves are adjustable inside the fridge to accommodate how you usually organize everything. Just note that they do not adjust on the inside of the doors, and the shelves are fairly narrow on the left side, where the water/ice mechanisms are. Because the overall capacity of the fridge is huge, this was a non-issue for us to make sure we had space for everything. The backlight when you open the fridge is so cool. You can very clearly see everything because of the backlight. Our favorite feature is the craft ice in this unit. We are a big ice-water family, and the craft ice balls are so cool. The large craft ice balls are especially awesome— we love having these on the ready for fancy drinks. We actually used to have molds to make cubes like that manually, but having them made by the fridge and ready anytime is incredible. The unit is very energy efficient, and was cool within minutes of plugging it in when we got it. It’s also silent (other than when the ice is being made), and it seals beautifully which helps with energy efficiency. Lastly, my kids’ favorite part is the InstaView panel. On this fridge, it’s like a mirror which looks beautiful in our kitchen. When the light is on for the view functionality, it’s great to be able to see into the fridge. You can even change the light colors to match your decor/vibe which is a great feature. Overall, this is an incredibly well designed, efficient, functional and stylish refrigerator. We are so thrilled with this new addition to our kitchen.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
I Thought All Refrigerators Were Basically the Sam
on September 29, 2026
Posted by: Helena Lee
from Tenafly, NJ
I never thought a refrigerator could make me this happy, but here we are.
For years, I used the basic white refrigerator that came with our rental house. Even though it was fairly new, I never really trusted it. Milk stored in the door spoiled too quickly, food in the back would freeze, and things in the freezer door sometimes went soft. I got into the habit of buying only what we could eat within a few days.
Then I got the LG LF29S9775S, and it genuinely changed the way I grocery shop.
Now I can stock up on seasonal apples, meat, produce, or a great grocery deal without constantly worrying about food going bad. Everything stays consistently cold, vegetables stay fresh, and the freezer drawers make it so much easier to actually see and find what we have.
I especially love the convertible drawer. I use mine as a freezer and keep my daughter's ice cream there. She loves having her own little ice cream drawer. And there's a perfect spot for keeping prosecco chilled for summer mimosas, which might be my personal favorite.
Another huge surprise: this refrigerator is incredibly quiet. My little white fridge still sounds like a tank when it kicks on, while this LG, at nearly twice the size, is so quiet I barely notice it.
My old white fridge has now officially been demoted to soda-can duty. I honestly wish I had bought this sooner. There's a saying that hesitation only delays delivery! And in this case, I completely agree.
One of the best purchases I've made for our home. I would absolutely recommend it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, October 1, 2026
Hey Helena! We’re excited that your new refrigerator makes grocery shopping easy and keeps everything chilled, quiet, and fresh! The convertible drawer seems to be a favorite for special treats and mimosas. If you need assistance later, don’t hesitate to contact @LGUSSupport. #LifesGood ❤️ —Rich
Written by a customer while visiting lg.com
Customer Rating
5
Ultimate Restaurant Fridge: Real-World Experience!
on September 29, 2026
Posted by: Scott Bae
from New Jersey
I am a friend of an LG employee, and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I am sharing a real-world review of the LG LF29S9775S 4-Door French Door Refrigerator after using it in our restaurant for a few months. We used to struggle with storage capacity and wine temperature control, but this unit has been an absolute game-changer. If you are looking for a high-end commercial-grade backup or front-of-house fridge, this is it.
What I Love the Most:
• Massive 29 Cu. Ft. Capacity
Restaurants always run out of space for ingredients and drinks. Thanks to its 29 cubic feet of storage, this fridge handles everything effortlessly. The interior layout is wide and open, meaning large bulk sauce containers and oversized food prep pans slide right in without any awkward maneuvering.
• Massive 29 Cu. Ft. Capacity
Restaurants always run out of space for ingredients and drinks. Thanks to its 29 cubic feet of storage, this fridge handles everything effortlessly. The interior layout is wide and open, meaning large bulk sauce containers and oversized food prep pans slide right in without any awkward maneuvering.
• Instant Inventory Checks via InstaView Glass
The biggest selling point for a busy kitchen is the InstaView glass panel. A simple knock-knock illuminates the interior. During rush hours, my staff can instantly check drink levels, sauces, or ingredient stock without opening the door. It saves an incredible amount of time, keeps the kitchen moving fast, and prevents cold air from escaping, which keeps everything fresher.
The biggest selling point for a busy kitchen is the InstaView glass panel. A simple knock-knock illuminates the interior. During rush hours, my staff can instantly check drink levels, sauces, or ingredient stock without opening the door. It saves an incredible amount of time, keeps the kitchen moving fast, and prevents cold air from escaping, which keeps everything fresher.
• Perfect Wine Storage (Full-Convert Drawer)
Since we serve wine and premium beverages, precise temperature control is critical. The Full-Convert Drawer is an absolute lifesaver. It features five different temperature settings, including a dedicated Wine mode. It maintains the perfect chill for our selection, saving us from having to buy and squeeze in a separate standalone wine cooler.
Since we serve wine and premium beverages, precise temperature control is critical. The Full-Convert Drawer is an absolute lifesaver. It features five different temperature settings, including a dedicated Wine mode. It maintains the perfect chill for our selection, saving us from having to buy and squeeze in a separate standalone wine cooler.
• Soft-Close Doors: In a fast-paced kitchen, staff often slam or half-shut doors by accident. The soft-close hinges ensure the doors glide shut quietly and securely every single time, preventing any accidental spoilage.
The Verdict
While it is an investment compared to basic commercial coolers, the InstaView inventory tracking, convertible wine drawer, and massive capacity make it worth every penny. It looks incredibly sleek in the front-of-house area and elevates our overall aesthetic. I highly recommend it to fellow restaurant and cafe owners!
While it is an investment compared to basic commercial coolers, the InstaView inventory tracking, convertible wine drawer, and massive capacity make it worth every penny. It looks incredibly sleek in the front-of-house area and elevates our overall aesthetic. I highly recommend it to fellow restaurant and cafe owners!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, October 2, 2026
Hey Scott! We are thrilled to hear that your new 4-door refrigerator is stepping up to the challenge in your restaurant kitchen, keeping your inventory clear at a glance and your beverages perfectly chilled! If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
2
Very disappointed in ice maker
on August 24, 2026
Posted by: A Etheridge
from Dallas Texas
I have been very frustrated with my new LG refrigerator. The ice maker leaves an awful metallic taste in your mouth. I’ve changed the filter multiple times, changed the water hose and even changed both ice makers. I’ve resorted to buying bottled water as I can’t stand to drink the water.
Pros: Style/Design
Quality
2
Features
4
Value
3
Response from lg.comBy LG, September 2, 2026
Hi. Thank you for taking the time to share your review regarding your LG LF29S9775S Refrigerator. We appreciate your feedback and want to help clear up the taste issue with your ice and water. As a brief troubleshooting step, try running a few gallons of water through the system after installing a new genuine LG filter, and ensure the water supply line material is food-grade to help eliminate lingering tastes. For additional support on this issue, you can visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208?srsltid=AfmBOooeyjkLgeiq8HKn5c7bphBf_w4BObL27dbJevA0ZoKK87wYDsJV. We are committed to making sure your refrigerator provides clean, fresh-tasting ice and water for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love The Refrigerator
on July 11, 2026
Posted by: Boston4lfe
I received this refrigerator in June 2026. The refrigerator works just as expected when I looked at it in the store and from the research online on what to expect. The only thing I did need a replacement because the bottom drawer did not close (it did soft close) and the converter draw did not soft close and I had to close it such. Everything else was expected. The ice maker is good and I understand it’s small to save more room for the refrigerator. My suggesting is to make an extra tray of ice and leave it in the freezer. The Craft ice take longer than the regular ice to make because it’s a thicker and larger ice ball. I 1/2 filled my Craft ice container so when I get low on the Craft ice I will have enough time to make more ice. Those are easy fixes in my opinion. My refrigerator doesn’t make noise. I just realized when the Craft ice and regular ice is finish the refrigerator have a chime sound. The refrigerator is consistently and work as expected. Cooling temperature of the refrigerator is great. The refrigerator can also be accessible to anyone with mobile challenges.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 11, 2026
Hey there, Boston! Thanks for sharing your thoughts. Great to hear your refrigerator is running smoothly and giving you the performance you expected. We appreciate your notes about the drawer and ice setup, and we’ll pass them along to our product team. If you ever need help in the future, @LGUSSupport is always here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
2
Worst Ice/water dispenser!!
on March 2, 2026
Posted by: codyxlt
Overall, I’d give this fridge 4 stars, but the ice/water dispenser is the worst I’ve ever used which makes me want to return it every time I use it.
The ice opening is very large (2½”) and sits flush at the back, so bottles and even glasses can’t seal against it. Ice constantly shoots out the sides and onto the floor. The water nozzle sticks down below the ice chute, preventing you from positioning a glass high enough to contain the ice.
The water dispenser is also poorly designed. The nozzle is about 2½” from the button, so water hits near the back edge of most glasses so you need to be VERY centered. Kids’ bottles are especially problematic since they are 2 ¼” in diameter the dispenser located 2 ½” away causes the water to miss the water bottle completely and hit your hand and run all over the floor.
Water capacity and cooling are disappointing. It only dispenses about 12 oz every 6–8 hours, and even after 12 hours the water is only ~50°F, barely cooler than tap water (fridge set to 37°F).
On the positive side, the colored door, door-in-door, and convertible drawer are great features. The drawer works well as a snack drawer for my son and helps keep the freezer from warming up while he opens the snack freezer door to choose which color popcycle.
The interior looks basic for the price. Competing models at a similar cost feel more premium, with smoked shelves and silver trim.
With a redesigned dispenser and a more polished interior, this could be an exceptional refrigerator. As it stands, the dispenser creates a mess every time it’s used and makes me want to return it.
Response from lg.comBy LG, March 3, 2026
Hi, Cody. Thanks for sharing such a detailed breakdown of your experience with your LG Refrigerator. You’ve clearly spent time getting to know the unit, and your notes about the dispenser design, water flow alignment, cooling capacity, and interior styling really highlight the specific areas that aren’t meeting your expectations, even though you’re enjoying features like the door‑in‑door, colored panel, and convertible drawer. To allow us to properly investigate the details of your specific product model and to see how we can assist with the dispenser and water‑cooling issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on dispenser operation and troubleshooting: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291 ^James
Written by a customer while visiting lg.com
Customer Rating
5
This fridge has it all!!
on February 4, 2026
Posted by: Samantha G
[This review was collected as part of a promotion.] This fridge has been so great!! It has so many helpful features like the middle drawer that has adjustable temperature which allows you to use it as an additional fridge drawer or an additional freezer. This fridge also makes two types of ice. There is a smaller, everyday size and a large ball size which would be perfect for whiskey or any other drink that you don’t want watered down. The fridge has held up very well the last few months that we have had it. We have had no issues so far and I am so happy to have this in my house!
Response from lg.comBy ^Rich, LG Digital Care Team, February 5, 2026
Hi Samantha, we understand and appreciate you taking the time to share your experience with the 29 cu. ft. Standard‑Depth MAX™ 4‑Door French Door Refrigerator with Mirror InstaView® MyColor™ and Mini Craft Ice™, model LF29S9775S. It’s great to hear how much you’re enjoying the adjustable middle drawer, the dual‑style ice options, and how well the fridge has been performing in your home.
Since you’ve been getting excellent results, one helpful tip is to keep the interior vents clear and the door seals clean, which supports steady cooling and long‑term performance.
You can explore the full product details here:
https://www.lg.com/us/refrigerators/lg-lf29s9775s-french-4-door-refrigerator
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Since you’ve been getting excellent results, one helpful tip is to keep the interior vents clear and the door seals clean, which supports steady cooling and long‑term performance.
You can explore the full product details here:
https://www.lg.com/us/refrigerators/lg-lf29s9775s-french-4-door-refrigerator
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Lots of storage, terrible tasting ice
on February 1, 2026
Posted by: elfeathers_6936
[This review was collected as part of a promotion.] This fridge looks great and has modern features! The color changing InstaView window is fun and always gets compliments. I like being able to interior lights and put them on a timer within the app. The full-convert drawer is great and I enjoy being able to change the temperature. There are some pretty significant drawbacks. The ice has a terrible plasticy flavor that is still present, but fading, after 2 months of frequent use. A PEX water line had seemed to help some. The craft ice balls don’t form perfectly round and often bounce out of cups. You also can’t dispense water or ice if any door is open. Additionally, the instaview door, freezer and full-convert drawers aren’t soft close. The interior drawers require both fridge doors to be open to access. Overall, I’m happy with the fridge but at the price point I’d expect these design flaws to not be present.
Response from lg.comBy LG, February 4, 2026
Hi, Elizabeth. We appreciate you sharing your thoughts about your LG refrigerator. It’s great to hear how much you’re enjoying the modern design, color‑changing InstaView window, and the flexibility of the full‑convert drawer—those features definitely bring a fun, smart touch to the kitchen. Your notes about the ice flavor, craft ice shape, and drawer access are incredibly helpful and give us valuable insight into what could make the experience even better moving forward. It’s clear you’re making the most of the fridge, and feedback like yours helps highlight what matters most in everyday use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com