Customer reviews from Halo
HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Graphite
Average customer rating
4.8
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
81
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Graphite
Customer Rating
5
R.C.'s Help with hearing the whistle
on April 16, 2024
Posted by: Lisa B.
R.C. was very calm and patient helping this 65 year old navigate through my problem. I am not very techie and he made it easy!
Written by a customer while visiting Halo
Customer Rating
5
Resolving Technical Difficulties
on April 17, 2024
Posted by: Mary A.
I was experiencing technical difficulties and Nakai at Halo Support worked with me to replace product. Halo Support was kind and patient.
Written by a customer while visiting Halo
Customer Rating
5
Jacqueline was helpful in troubleshooting the GPS signal issues
on April 19, 2024
Posted by: Take N.
Jacqueline was helpful in troubleshooting the GPS signal issues we were having with one of our collars. This is my second zoom session with her.
Written by a customer while visiting Halo
Customer Rating
5
Love that it was a real person able to help me
on April 23, 2024
Posted by: Janet S.
Love that it was a real person able to help me. Was able to connect with someone in under a minute.
Written by a customer while visiting Halo
Customer Rating
5
Very awesome product
on April 25, 2024
Posted by: Paul N.
Very awesome product, works very well for our dog. We live on a ranch and our dog is very hard on this collar. Jacqueline was very informative and helped us get a new unit under warranty.
Written by a customer while visiting Halo
Customer Rating
5
We called in because the GPS was not working properly
on April 26, 2024
Posted by: Kelsye S.
We called in because the GPS was not working properly. They fixed it very quickly by walking me through the steps.
Written by a customer while visiting Halo
Customer Rating
5
I cannot say enough good things about the Halo Collar
on April 28, 2024
Posted by: Robert K.
I cannot say enough good things about the Halo Collar. The training is fantastic, the support is awesome and the product works!
Written by a customer while visiting Halo
Customer Rating
5
Halo Support is the best. Thank you Aaron
on April 29, 2024
Posted by: Jacque K.
We have been extremely happy with our Halo Collar and the support we have gotten from the very beginning 2 years ago. Aaron quickly took care of everything.
Written by a customer while visiting Halo