Customer reviews from Halo
Halo - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Graphite
Average customer rating
4.8
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
81
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Halo - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Graphite
Customer Rating
5
I had been experiencing some issues
on June 6, 2024
Posted by: Charles C.
I had been experiencing some issues with 1 of my halo collars. I used the dog park and was connected with Aisa B. She was very pleasant to deal with. We were able to quickly troubleshoot my problems and ultimately get a replacement ordered.
Written by a customer while visiting Halo
Customer Rating
5
Highly recommend the Dog Park Support Team
on June 6, 2024
Posted by: Anne
The Dogpark Support Team is excellent. I worked specifically with Kadaija. She was able to help me get a replacement collar since my current collar will not charge. It was a very quick and easy process.
Written by a customer while visiting Halo
Customer Rating
5
Sierra was great!
on June 5, 2024
Posted by: Heidi S.
I spoke with Sierra this morning about a GPS issue with our dog's collar. Once it was determined the issue could not be fixed, she quickly told me how to exchange my collar for a new one.
Written by a customer while visiting Halo
Customer Rating
5
I love my collars
on June 5, 2024
Posted by: Catharine T.
I love my collars. They do sometimes have issues, but when you do the team at the virtual dog park is phenomenal. Sierra B. was super sweet and extremely patient with my weird circumstances.
Written by a customer while visiting Halo
Customer Rating
5
I called with a question about my bill
on June 5, 2024
Posted by: Erin M.
I called with a question about my bill and they patiently walked through every aspect of it with me to ensure I understood the charges. I've been very happy with this company and their products.
Written by a customer while visiting Halo
Customer Rating
5
Damien was very helpful in addressing the issues
on June 4, 2024
Posted by: Kaitlyn W.
Damien was very helpful in addressing the issues with my collars battery. He helped me set up replacing my collar and made sure I understood all the options available.
Written by a customer while visiting Halo
Customer Rating
5
When I called support I was able to FaceTime over Zoom
on June 4, 2024
Posted by: Katy N.
When I called support I was able to FaceTime over Zoom and connected with Tiffany right away. I was super stressed about my situation and she was so calm and helpful!
Written by a customer while visiting Halo
Customer Rating
5
Halo has great support
on June 2, 2024
Posted by: Penny F.
We love our collar. Was easy to learn to use and train the dog to. Halo support is awesome. I would suggest a Halo collar to anyone.
Written by a customer while visiting Halo