Customer reviews from Halo
HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Average customer rating
4.5
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
97
4 Stars
8
3 Stars
0
2 Stars
3
1 Star
9
Customer Reviews for HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Customer Rating
5
Fast and efficient!
on April 28, 2024
Posted by: Jade
Connecting with someone was extremely fast and easy. My concerns were heard and then dealt with in an extremely fast manner.
Written by a customer while visiting Halo
Customer Rating
5
Good service, little bit of a wait
on April 30, 2024
Posted by: Amanda Y.
Took about 3 minutes for the wait. Once I did get ahold of someone they were very friendly and quick to help.
Written by a customer while visiting Halo
Customer Rating
5
Was able to finally solve the issue
on May 2, 2024
Posted by: Anonymous
Was able to finally solve the issue I had been having with collar giving warning inside the house. Thank you!!
Written by a customer while visiting Halo
Customer Rating
5
Replaced an out of warranty collar
on May 2, 2024
Posted by: David C.
Replaced an out of warranty collar. Aaron was a great help. Excellent product.
Written by a customer while visiting Halo
Customer Rating
5
Very quick and helpful
on May 5, 2024
Posted by: Abby W.
Very quick and helpful. Had been emailing with support with no response. Tim helped solve it in mere seconds.
Written by a customer while visiting Halo
Customer Rating
5
Tim was helpful and understanding
on May 5, 2024
Posted by: Jen
Tim was helpful and understanding with the technical issues I was having with the training beacon.
Written by a customer while visiting Halo
Customer Rating
5
Thank you to Damien for guiding us through our issue
on May 5, 2024
Posted by: Heather
Thank you to Damien for guiding us through our issue with the collar and recognizing that it is defective and will be replaced under warranty.
Written by a customer while visiting Halo
Customer Rating
5
Tim was patient and walked us through all of our collars
on May 5, 2024
Posted by: Scott P.
Tim was patient and walked us completely through all of our collars as well as getting warranty set up on the 2 collars with critical faults.
Written by a customer while visiting Halo