Customer reviews from Halo
Halo - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
55
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
7
Customer Reviews for Halo - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Customer Rating
5
Knocked out of the park!!
on February 7, 2024
Posted by: Nate
Of the three times I've contacted Halo Collar support, each time they have totally knocked it out of the park. They answered every question I had.
Written by a customer while visiting Halo
Customer Rating
1
Warning for price increases
on February 7, 2024
Posted by: Christer P.
Have used Halo Collar for about 4 months and the collar and beacons has overall worked well. 4 months into my subscription, they increased the monthly rate by 67%!
Written by a customer while visiting Halo
Customer Rating
5
RC was very helpful
on February 6, 2024
Posted by: Kevin
RC was very helpful. Super nice and gave me trust in the collar again. This is my second collar in 2 months as the first one quit charging.
Written by a customer while visiting Halo
Customer Rating
5
Lindsey was ever so helpful
on February 6, 2024
Posted by: Sherry C.
Lindsey was ever so helpful and was able to do diagnostics on the collar while I was on the phone with her. She could see the collar was not working properly and initiated a return while we were still talking.
Written by a customer while visiting Halo
Customer Rating
5
Surpassed Expectations
on February 4, 2024
Posted by: Breena N.
I love my Halo collars! I have three dogs (Labrador, Pitt mix, GSP) and they all do wonderfully with the Halo system. The freedom these collars grant my dogs and the peace of mind they give me is immeasurable.
Written by a customer while visiting Halo
Customer Rating
5
Firmware God
on February 2, 2024
Posted by: ZACHARY S.
Very helpful getting my collar set up. He knew exactly what was wrong with it and how to walk me through the process to get the firmware updated.
Written by a customer while visiting Halo
Customer Rating
4
Tim listened and gave clear directions
on February 2, 2024
Posted by: Nina B.
Felt Tim listened and responded appropriately to my issues with collar and walked me through steps to try and correct gps signal with clear directions.
Written by a customer while visiting Halo
Customer Rating
5
Clyde is living the dream now
on February 1, 2024
Posted by: Sarah S.
We live in the country and our border collie loves the room to run. We have had it for a year now and he is living his best life!
Written by a customer while visiting Halo