Customer reviews from Halo
HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Average customer rating
4.5
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
97
4 Stars
8
3 Stars
0
2 Stars
3
1 Star
9
Customer Reviews for HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Customer Rating
5
Amber was able to quickly diagnose my connectivity issues
on March 1, 2024
Posted by: Ernie
Amber was able to quickly diagnose my issues with our new remote beacon. Every time I have connected with the dog park, my experience has exceeded my expectations.
Written by a customer while visiting Halo
Customer Rating
5
The agent I spoke to was Joshua
on March 2, 2024
Posted by: Cliff T.
The agent I spoke to was Joshua. I explained to him my situation and he resolved all of my issues.
Written by a customer while visiting Halo
Customer Rating
5
The team provided me the support I needed
on March 4, 2024
Posted by: David F.
The team provided me the support I needed. They helped me navigate the issues I was having with my dog collar.
Written by a customer while visiting Halo
Customer Rating
5
Clear
on March 4, 2024
Posted by: Scott P.
Clear, easy to follow instruction. Jacqueline knew what she was talking about and helped me fix the issue I was having!
Written by a customer while visiting Halo
Customer Rating
5
Had a great experience with Sean R.
on March 5, 2024
Posted by: Richard L.
Had a great experience with Sean R. of the Halo Dog Park team. He did an excellent job of handling an issue I was having with one of my two collars.
Written by a customer while visiting Halo
Customer Rating
5
The Halo Collar has been such a game-changer
on March 7, 2024
Posted by: Chadwick H.
The Halo Collar has been such a game-changer for my dog's safety and my peace of mind! I was able to train my dog to stay within the boundaries very easily. I love the GPS tracking feature.
Written by a customer while visiting Halo
Customer Rating
5
The gentleman was very helpful and helped to get a warranty order placed immediately
on March 8, 2024
Posted by: Greg H.
The gentleman was very helpful and helped to get a warranty order placed immediately.
Written by a customer while visiting Halo
Customer Rating
1
Inconsistent feedback, poor charging design
on March 9, 2024
Posted by: Carl J.
This collar is one of the worst purchases I've ever made. It gives inconsistent feedback when the fence is crossed. Even when I can see the warning on my phone the collar doesn't do anything. The charging system makes no sense.
Written by a customer while visiting Halo