Customer reviews from Halo
Halo - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
55
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
7
Customer Reviews for Halo - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Customer Rating
5
Lindsey was ever so helpful
on February 6, 2024
Posted by: Sherry C.
Lindsey was ever so helpful and was able to do diagnostics on the collar while I was on the phone with her. She could see the collar was not working properly and initiated a return while we were still talking.
Written by a customer while visiting Halo
Customer Rating
5
Knocked out of the park!!
on February 7, 2024
Posted by: Nate
Of the three times I've contacted Halo Collar support, each time they have totally knocked it out of the park. They answered every question I had.
Written by a customer while visiting Halo
Customer Rating
1
Warning for price increases
on February 7, 2024
Posted by: Christer P.
Have used Halo Collar for about 4 months and the collar and beacons has overall worked well. 4 months into my subscription, they increased the monthly rate by 67%!
Written by a customer while visiting Halo
Customer Rating
5
RC was very friendly
on February 12, 2024
Posted by: Jesse H.
RC was very friendly, understanding, clear in his instructions, and ultimately solved my problem!
Written by a customer while visiting Halo
Customer Rating
5
Had issues with one of my dogs collars - support was quick
on February 12, 2024
Posted by: Tyler W.
Had issues with one of my dogs collars. Support was quick to respond and fix the issue. Sean was great to work with.
Written by a customer while visiting Halo
Customer Rating
5
Aaron was great
on February 13, 2024
Posted by: Hollie H.
Aaron was great! He was patient and super helpful for both my husband and myself.
Written by a customer while visiting Halo
Customer Rating
5
Brandon assisted me so quickly and kindly
on February 13, 2024
Posted by: Ellie S.
Brandon assisted me so quickly and kindly. Made the process of getting the correct size collar so easy.
Written by a customer while visiting Halo
Customer Rating
5
I had purchased a used older collar
on February 13, 2024
Posted by: Z M.
I had purchased a used older collar which had some connection problems due to outdated firmware software. The agent was incredibly patient and helpful. In the end we got the result we needed!
Written by a customer while visiting Halo