Customer reviews from Halo
HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Average customer rating
4.5
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
97
4 Stars
8
3 Stars
0
2 Stars
3
1 Star
9
Customer Reviews for HALO - Collar 5, New Wireless Dog Fence & GPS Dog Collar, Subscription Required, Waterproof, One Size (5 colors) - Midnight Blue
Customer Rating
1
Worst product ever
on May 16, 2024
Posted by: Peter F.
Worst product ever! I've had the collar for less than a year and it stopped working. The collar hardly holds a charge and won't connect to the app. I've been bounced around to another department.
Written by a customer while visiting Halo
Customer Rating
5
I am very happy with my Halo collars
on May 17, 2024
Posted by: Tee
I am very happy with my Halo collars! We have Halo collars for both of our dogs. Sean helped me find the exact area where I can adjust the settings for this issue. He was friendly and listened.
Written by a customer while visiting Halo
Customer Rating
4
I am having trouble setting my gps
on May 19, 2024
Posted by: Sarah F.
I am having trouble setting my gps. Darrell has been very clear and helpful. I appreciate his explanation and instructions.
Written by a customer while visiting Halo
Customer Rating
5
Very happy with the app and flexibility
on May 23, 2024
Posted by: Kurt B.
Very happy with the app and flexibility of having one electronic GPS fence and two collars. The Dog Park support agent helped me with the GPS setting going off inside the house.
Written by a customer while visiting Halo
Customer Rating
5
Helpful
on May 24, 2024
Posted by: Katelyn B.
Jacqueline was very helpful, we had a few technical difficulties but she was able to walk me through it regardless.
Written by a customer while visiting Halo
Customer Rating
5
Jacqueline was fantastic
on May 27, 2024
Posted by: Mark C.
Jacqueline was fantastic! She knew exactly what the issue was and corrected it quickly and skillfully.
Written by a customer while visiting Halo
Customer Rating
5
Very helpful and straight to the point
on May 29, 2024
Posted by: Jake E.
Very helpful and straight to the point. They helped me get my replacement collar and made it very simple. 10/10 recommended this collar!
Written by a customer while visiting Halo
Customer Rating
5
Great Support
on May 30, 2024
Posted by: Chris R.
The speaker was hardly audible anymore on my Halo two+ collar. Kadaija B was very efficient and helpful. After only a few minutes, the Halo team offered to replace the collar.
Written by a customer while visiting Halo