Customer reviews from Garmin
Garmin - Instinct Crossover AMOLED GPS Smartwatch 47 mm Fiber-reinforced Polymer - Charcoal with charcoal silicone band - (2025)
Average customer rating
4.4 out of 5
4.4
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
12
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Garmin - Instinct Crossover AMOLED GPS Smartwatch 47 mm Fiber-reinforced Polymer - Charcoal with charcoal silicone band - (2025)
Customer Rating
5 out of 5
5
Cross Over
on July 5, 2026
Posted by: jotto
I am thrilled with my watch. It is just the right amount of Smart.
The tools are great and very easy to use.
Written by a customer while visiting Garmin
Customer Rating
3 out of 5
3
Good and bad
on June 18, 2026
Posted by: Wolvie
So the watch feels very nice except for the buttons. Being that the watch has that nice metallic finish around it I would like to see the Fenix buttons on it. The plastic buttons feel cheap and sometimes tough to find. I love being able to just look at the watch with the screen off and see the time.
After coming back to Garmin from Samsung Galaxy Watch and then Amazfit I realized Garmin is lacking in some areas. Like my Dr wanted me to measure my pulse ox. This happened while owning the Amazfit. The Amazfit measures just fine. It also tells you every measurement listed out as well in a graph form. Garmin only does graph form. My other issue is I have to manually put my watch into sleep mode. I'm on a six week rotating schedule for work. I'm not going into Garmin and changing my sleep schedule every single week to make this work. But the Garmin doesn't record pulse on while setup for during sleep mode if you manually put into sleep mode when going to bed. You have to have your sleep schedule made up correctly. Amazfit didn't care. If I asked for pulse ox during sleep, it took it after manually turning sleep on. Also what's up with battery life on Garmin. When it does take pulse ox it kills like 10%. Amazfit took off 1-2%.
I'm really considering leaving Garmin again because of their poorly optimized OS. It's a battery hog when getting health readings. I came back because I wanted a realistic looking watch with real hands. So I'll give it a go for a little while longer to see if Garmin does anything but I'll put this out there. If Amazfit makes a watch with real hands sometime soon. I'm getting it. I'm betting battery life on it with an amoled display will be 30-40 days. And that's taking your health metrics.
I'd actually love to see a larger crossover. One that utilizes the 26mm quickfit bands.
Overall the watch itself is cool. Needs some updates mentioned above to make Garmin as a whole better. Love the flashlight. GPS works great. Notifications work great. Be cool if Garmin added the ability to take calls. Not needed but I'd like a microphone mostly to reply to text messages by voice.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Best of both watch worlds
on June 16, 2026
Posted by: Dre G
I got the yellowish one and I love this watch!
I wanted the features of a Garmin but the looks of a traditional watch, this delivers on those two desires. Now, it will be a dream if Garmin can incorporate the physical hands into their Marq products.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great watch!
on June 9, 2026
Posted by: earnric
Love it. Great display, but you don't need to turn your wrist to activate the display to see the time... That's the benefit of having mechanical arms!
The display is bright and the functions as you would expect from Garmin -- on the mark.
Written by a customer while visiting Garmin
Customer Rating
3 out of 5
3
Too small
on May 3, 2026
Posted by: wmsn
Loved the analog watch, but face and buttons were too small.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
on May 3, 2026
Posted by: World run
Still learning to use all the features. Pleased with the functions that I have used.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
on April 23, 2026
Posted by: GO1413
I’m learning the fundamentals and slowly getting used to it, I need to spend more time learning.
Written by a customer while visiting Garmin
Customer Rating
3 out of 5
3
on March 23, 2026
Posted by: Cyclepro
Love the color but the watch is too small
I also have epic pro wish it was larger
Written by a customer while visiting Garmin
Showing 1-8 of 16 results 
1 2 >>