Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,275 Reviews)
Rating breakdown 10,275 reviews
5 Stars
4,927
4 Stars
2,372
3 Stars
1,517
2 Stars
700
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Been using TurboTax for over 20 years.
on April 11, 2025
Posted by: ChuckH79
from Chandler AZ
Phone support each time was great. I called several times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good for the smart and not so smart peopole
on April 11, 2025
Posted by: SBolder
Painless Painless painless painless painless Painless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Premier
on April 11, 2025
Posted by: anilpali
from San Jose, CA
There are a lot of improvements needed. Specially in Premier version of Mac Desktop. The investments import and management section is terrible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Premier??
on April 11, 2025
Posted by: Dr NQC
The premier is not as good as I was told, it is confused and does not make sense with issues with nonresident spouse living aboard and 1031 exchange
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still Pretty Good, but Form Entry Messed Up Now
on April 11, 2025
Posted by: BRussell503
from Spanish Fork, UT
Your "form" entry has significantly changed, and making it less friendly than previous versions were.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 11, 2025
Posted by: PauloDeM
from Wauconda, Il
Very easy to follow, every single item is explained
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A mixed experience
on April 11, 2025
Posted by: Besswax1945
from Texas
Desktop Turbo Tax can be very good and very frustrating. (The online version is very disconnected, unwieldy, frustrating, and confusing and I gave up on it)
On the desktop version it is easier to see where you are and gives you the opportunity to go back and make corrections. I like that the desktop version has the opportunity to see the forms which apply to the numbers one is entering. Earlier editions had more explanations along the way to guide.
On the desktop version it is easier to see where you are and gives you the opportunity to go back and make corrections. I like that the desktop version has the opportunity to see the forms which apply to the numbers one is entering. Earlier editions had more explanations along the way to guide.
I did run into a glitch where I was not able to go back to make an entry for my K-1 numbers on my Iowa form. It seemed like $60 to ask how to overcome your glitch seemed unfair. Last year I was able to handle a glitch quickly without charge. I never did find the appropriate spot and gave up and just entered the dollar amount in some best guess income spot so I was sure to pay taxes on it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Step by Step option is not great
on April 11, 2025
Posted by: BobD1973
from NJ
The step by step walk me through option is not good. Misses out and doesn't provide clarity
Written by a customer while visiting turbotax.intuit.com