Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,275 Reviews)
Rating breakdown 10,275 reviews
5 Stars
4,927
4 Stars
2,372
3 Stars
1,517
2 Stars
700
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Pretty good
on April 11, 2025
Posted by: Ken20251
Overall pretty good. Here are some areas for improvement:
1. In Forms, sort the names of the forms in the left sidebar so that they are easier to locate.
2. In Forms, sometimes pressing "Tab" after entering a value causes a jump to a completely different form. This might be for situations where entering the value causes a new form/worksheet to be created.
3. In Easy Step, there seems to be some inconsistency in how questions are organized, e.g., a "None of the above" is sometimes but not always provided, and some have Yes/No radio buttons plus a "Next" button. I recommend having someone review these for consistency.
1. In Forms, sort the names of the forms in the left sidebar so that they are easier to locate.
2. In Forms, sometimes pressing "Tab" after entering a value causes a jump to a completely different form. This might be for situations where entering the value causes a new form/worksheet to be created.
3. In Easy Step, there seems to be some inconsistency in how questions are organized, e.g., a "None of the above" is sometimes but not always provided, and some have Yes/No radio buttons plus a "Next" button. I recommend having someone review these for consistency.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
nickel and dime
on April 11, 2025
Posted by: kate15d235
nickel and dime. paid $100 for the desktop software. charged another $100 for two additional states. charge another $50 to efile those same two states. Turbotax you will be replaced next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 11, 2025
Posted by: Toms Brief Review
from Milpitas, CA
Straightforward, which made it very quick to progress through the return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 11, 2025
Posted by: Truck and Bus Repair
I use Turbo Tax every year. Very Satisfied customer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is OLD
on April 11, 2025
Posted by: Jim M24
Very old looking software and interface. This needs to be updated to keep my business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 11, 2025
Posted by: Suedan3
from Mesa, AZ
Turbotax walked me through the process step by step. I called for an agent twice. They were both very helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use this every yeard
on April 11, 2025
Posted by: Dorphin
from calif
love turbo tax, I have used it every year, this year I helped my mother use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good software!
on April 11, 2025
Posted by: knns
from California
easy for use. I had very joyful experience with Turbo Tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com