Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,287 Reviews)
Rating breakdown 10,287 reviews
5 Stars
4,931
4 Stars
2,376
3 Stars
1,519
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
TT is helpful
on April 10, 2025
Posted by: stopgranny
from Chesapeake VA
so difficult to understand - may not be TT fault. Govt must fix
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State return not accepted
on April 10, 2025
Posted by: Gopher 54
from IDAHO
although I filed my state return with Idaho for 2023, the state still did not accept the return until I sent the copies of my 1099's. Turbo tax should have a system to allow loading a scan fo those documents in for the submittal to the state.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting worse by the year
on April 10, 2025
Posted by: turbotaxdisaster
The program has deteriorated over the years. Form 1116 is a disaster. Also, the number of screens you have to go through where they try to sell you some add-on service is oppressive. I will be looking for an alternative program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fun
on April 10, 2025
Posted by: bluereview
Tax return preparation is almost fun with TurboTax. It is extremely user-friendly and makes an inherently burdensome task easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Crashed once
on April 10, 2025
Posted by: AJ Investor
Turbo tax crashed on me at one point and I lost about an hours worth of work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Experience
on April 10, 2025
Posted by: Irritated by this
Awesome experience!! Have a great day. Awesome experience!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 10, 2025
Posted by: Jay Jay 20
Was easy to use and very pleased with Turbo Tax been using it for the last 16 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Premium keeps getting worse
on April 10, 2025
Posted by: JI2000
from Pittsburgh, pa
This product seems to get worse every year. 1) Too many questions around 1099-Rs that do not reference the 1099-R that is being questioned. 2) PA State return shows error when I select direct debit/deposit. All routing information is correct. 3) Product keeps pushing upgrades that I do not desire. Asking once is acceptable, but not multiple times as this product does. I paid for this product and should not see these advertisements
Written by a customer while visiting turbotax.intuit.com