Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,289 Reviews)
Rating breakdown 10,289 reviews
5 Stars
4,933
4 Stars
2,376
3 Stars
1,519
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
IP Pin reminder needed
on April 9, 2025
Posted by: NormanZ
I've used TT for many years. Last year (2023 tax return) I used the IP Pin for the first time. I forgot to add the PIN to my 2024 tax return so the filing was rejected. It would be a very useful reminder if TT told me that since I used the IP Pin last year, I need to submit a new pin with this year's filing.
Unfortunately, the IRS does not send reminders concerning the IP Pin.
Unfortunately, the IRS does not send reminders concerning the IP Pin.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very User Friendly & Relatively Easy to Navigate
on April 9, 2025
Posted by: StanHi
from HI
I've been a loyal user of TurboTax software for the pass 10+ years & it's definitely an excellent application that is user friendly to create & to save time by filing tax returns online. I did have to buy a new computer about 3 years ago due to your software application not supporting OLD operating system on my MAC PC. Hopefully, I understand that you are constantly upgrading your software to be more robust, but not to much where the software affects the Operating system where a NEW MAC PC is required ? FYI... My current OS on my MAC is Ventura 13.6.1
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 return
on April 9, 2025
Posted by: Dohaih
make calculations and filing easy, in addition to keeping good record
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some previous features not carried forward
on April 9, 2025
Posted by: missing features
from texas
Some of the features in last years turbo tax program have been deleted. Example: making notes for entries such as "this income is from account xxxx" or line items within an entry that shows how I reached the calculation results (ie. property tax for land #1, property tax for land #2, etc.), or using the calculator tool within turbo tax and saving the result in the line item entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor Product Dont Use
on April 9, 2025
Posted by: BoaterSteve
i hate your product too difficult to use. Far too complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty darn good. Some time in dev would be great.
on April 9, 2025
Posted by: Charlley
from Nelson, New Zealand
TT has been my go-to for years. But it could do better on a few things. There are places where I'm asked to compute things but it seems TT has all the info to calculate it itself. TT struggles a bit with the idea that I live abroad. For example, in the efiling section it askes for the billing address for a credit card, but accepts only US and Canada. Generally the state (at least OR) experience is much less rich than the US--not as slick and obvious.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax User
on April 9, 2025
Posted by: Burlene
from Pilot Point, Texas
I always use Turbo Tax because I find it simple enough to understand and get through my taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 9, 2025
Posted by: FC85
Easy to understand and use, e-filing is great and easy.
Written by a customer while visiting turbotax.intuit.com