Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is very good!
on February 12, 2025
Posted by: BG50
from Colorado
I have been using TurboTax software for many years. I like it very much.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 12, 2025
Posted by: Mort 28
from Issaquah WA
very efficient knows exactly what to do. very good personality
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could Not Print Return on Mac
on February 12, 2025
Posted by: Char 1222
I could not print my return on my Mac. I have used the software for several years and have never had this problem before. A quick look on line showed that many others have the same complaint
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the best in my opinion
on February 12, 2025
Posted by: mikeonacrnet
from Bloomfield, NM
Very easy and thorough as always. Thanks for your continued improvements in the software and the forms that can be filled on complex returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax still has glitches
on February 12, 2025
Posted by: grhalgh
Can't purchase state e-filing. Happens every year. Also can't print out the returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax was better in the past
on February 12, 2025
Posted by: JGZS
Was a TT customer for about 20 years. It is slipping over the years.
Spotted TT errors in Form 8283 (TT checked YES and NO boxes erroneously, ie TT explanations did not match the text on the IRS form). Also, every time I opened TT, the response was the panel for a new return, not the most recent return (ie my return). In the past, it was automatically the last return worked on (mine). Also, TT said I had to mail my NY state return because I had to mail my federal return, then final panel said the law is that I must e-file a NY State return. Conflicting messages within the TT product.
Spotted TT errors in Form 8283 (TT checked YES and NO boxes erroneously, ie TT explanations did not match the text on the IRS form). Also, every time I opened TT, the response was the panel for a new return, not the most recent return (ie my return). In the past, it was automatically the last return worked on (mine). Also, TT said I had to mail my NY state return because I had to mail my federal return, then final panel said the law is that I must e-file a NY State return. Conflicting messages within the TT product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Navigation problems have not been addressed in yrs
on February 12, 2025
Posted by: DoubledL
from PA
Navigations need work. When a value is put into a field and you hit enter it should go to the next field to enter a value. Having to go to the mouse or hit tab takes time. (tab moves but not to the next value)
When your dropdown pops up it should allow you to scroll the drop box and not the page behind it.
When your dropdown pops up it should allow you to scroll the drop box and not the page behind it.
I have complained about navigation every year and it is not getting corrected it is frustrating and may soon cause me to try another program to do my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great product.
on February 12, 2025
Posted by: Anonymous
from Las Vegas, NV
A great product that I have used for many years to file our taxes.
Written by a customer while visiting turbotax.intuit.com