Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,295 Reviews)
Rating breakdown 10,295 reviews
5 Stars
4,937
4 Stars
2,377
3 Stars
1,520
2 Stars
701
1 Star
760
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
TurboTax helps completing tax return
on April 8, 2025
Posted by: MW101
Easy to use at an affordable price, All entries are guided with clear instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is increasingly worse
on April 8, 2025
Posted by: Wy P
from Wyoming
I am not improessed with turbotax. Have used it for years and the quality has steadily degraded over that time and is a challenge to get loaded onto a Mac with poor guidance ahead of time and confusing intstructions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent program
on April 8, 2025
Posted by: Anonymous
from Alaska
I have been using Turbo Tax for years now. The instructions is very detailed and easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on April 9, 2025
Posted by: Cathy Joe
from New York
Excellent help! We had an unusual form to deal with. The analysts were terrific!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
can't deal with roth ira conversion
on April 8, 2025
Posted by: sinceronny
from VA
doesn't work well with roth ira conversion, a lot of mistakes and wasn't able to correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
buggy software
on April 9, 2025
Posted by: mud5150
Ran into a bug with the schedule E form that was reported in Feb and still not fixed. Had to figure out how to put together the form myself. Why am I paying for this? https://ttlc.intuit.com/community/investments-and-rental-properties/discussion/turbotax-asking-for-schedule-e-passive-operating-loss-on-rental-property/00/3495953
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use But Still Needs Some Improvements
on April 9, 2025
Posted by: Peety99
from Chicago, IL
For simple tax returns Turbo Tax is pretty easy and intuitive to use. But for more complex situations, even the higher level Turbo Tax Premier does not have the answers. Users need to research online and in the Turbo Tax community for correct ways to enter in the Easy Step or work-around by manually entering info, numbers, or checking the correct boxes in the individual forms.
For example, the 1098-T & 1099-Q comparisons, there are no interview questions to determine if one even needs to have the worksheets. TT could easily use the Easy Step and have users enter books & supplies, room & board, other required university fees that were not included in the 1098-T to compare against the 1099-Q to confirm if the 1099-Q withdrawal covered all of the qualified expenses.
Another situation is in adding the rollover from 529 accounts to Roth IRA allowances per the Secure Act 2.0. TT Easy Step doesn't ask if Roth contributions are specific to this type of rollover, add a column in the worksheet for this, and track the dollar amount for future reference. This is important because The Secure Act 2.0 allows $35K rollover from 529 to Roth IRA with yearly income limits.
Situations like these require several hours to research and takes time away from the entering the tax return. And there are some situations where one is 100% sure that the entries are correct.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good name
on April 9, 2025
Posted by: Macostap
Very smart software with two different options for the data entry
Written by a customer while visiting turbotax.intuit.com