Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,302 Reviews)
Rating breakdown 10,302 reviews
5 Stars
4,943
4 Stars
2,377
3 Stars
1,520
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
IP PIN Mess
on April 8, 2025
Posted by: kpilgrimprayer
IP PIN entry is confusing and does not work....no feedback.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good.
on April 8, 2025
Posted by: ydlu
Experience is good except that the state filing fee seems a bit too high.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Buggy this year
on April 8, 2025
Posted by: Bruce520
I've used TT since 2006. Always worked flawlessly except 1 year (could not download state forms) and this year. This year was very buggy.
Problems this year: It added in a $5 tax penalty charge incorrectly & did not include a Form 2210 to allow me to correct (I did calculations separately/manually; didn't always round correctly; didn't transfer info on contract of sale from prior year, and gave me no ability to do so until I ran the check where the lack of inf showed up as errors/omissions; didn't accept my password. When I changed it, it didn't accept the changed one.
Problems this year: It added in a $5 tax penalty charge incorrectly & did not include a Form 2210 to allow me to correct (I did calculations separately/manually; didn't always round correctly; didn't transfer info on contract of sale from prior year, and gave me no ability to do so until I ran the check where the lack of inf showed up as errors/omissions; didn't accept my password. When I changed it, it didn't accept the changed one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 8, 2025
Posted by: Djsss
from ROCHESTER, IN
Easy to follow instructions, have used Turbo Tax for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 8, 2025
Posted by: mcwec100
Easy to use. Self explainatory. Only need to enter data to have tax returns done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax PREMIER is almost exhausting.
on April 8, 2025
Posted by: Dusty Electron
from Knoxville Tennessee
PREMIER has a lot more questions than DELUX from 2023. I was disappointed that TurboTax gave me no deductible credit for my business expenses. Otherwise, It was thorough and I guess complete.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very good, especially for e-filing.
on April 8, 2025
Posted by: gmintz
from NC
I like to use TurboTax but felt it was a little more difficult this year than previous years. Especially in the transferred documents of Mutual Funds and that type of information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
30 plus years using Turbo Tax with out any Issues
on April 8, 2025
Posted by: Superkey1849
from Ohio
have been doing our taxes for over 30 + years. Use to do hardcopy fill in the form. Switched to TURBO Tax from basic to Premier as needs changed. I have always had zero issues with completion and filing made easy by Turbo Tax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com