Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,311 Reviews)
Rating breakdown 10,311 reviews
5 Stars
4,946
4 Stars
2,380
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
TurboTax making inputs harder
on April 6, 2025
Posted by: inputs
I do not like the new formats with the boxes for interest and stocks. The old way of inputting was much easier. That's why the 3 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ridiculous
on April 6, 2025
Posted by: JieSunReally
The Cal State form 3853 blocks filing process forward. It's ridiculous. Please stop this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TTax for the Win
on April 6, 2025
Posted by: GregP2025
from North Carolina
One of the easier years. The hard part was finding supporting documentation. My filing system needs to be better so I can find those documents I need.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love Turbo Tax
on April 6, 2025
Posted by: dmd117
from NC
I find Turbo tax easy to use. I like being able to switch to a view of the forms from the step by step because sometimes that is easier for me to make sure I've captured everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time Turbo Tax Customer
on April 6, 2025
Posted by: Vinny in STL
I have been using Turbo Tax for 25 years and am very happy with this product and the great phone support representatives. It is my product of choice for doing my taxes over the years. I have never been audited meaning this product is reliable and trustworthy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
You changed a good product for the worse.
on April 6, 2025
Posted by: Ed more characters
from Social Circle, Georgia
You changed the way we find specific items to enter. I did not like it. Please go back.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is Good for Basic Returns
on April 6, 2025
Posted by: Resident Tax filer
from California
This does the basics but there are several annoying bits:
1) The user should be allowed to paste their password in instead of typing it in. For those that maintain 32+ char passwords, we're being punished.
2) The import from Ally Bank is broken. These connections and transfers should be fully tested in the off season.
3) CAPCHA's are so annoying. I don't want to spend 5 minutes chasing down motorcycle squares. Let me tap my YubiKey and be securely done in 10 seconds.
4) Form 8938 needs more quality testing. To get this correct, the user has to go directly into the form view.
1) The user should be allowed to paste their password in instead of typing it in. For those that maintain 32+ char passwords, we're being punished.
2) The import from Ally Bank is broken. These connections and transfers should be fully tested in the off season.
3) CAPCHA's are so annoying. I don't want to spend 5 minutes chasing down motorcycle squares. Let me tap my YubiKey and be securely done in 10 seconds.
4) Form 8938 needs more quality testing. To get this correct, the user has to go directly into the form view.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
New problems.
on April 6, 2025
Posted by: Sgt Red
I could not download last year's return. "File too large". Then I had no second chance to do it. VERY BAD.
Also, often the Nexr or Continue button was off the bottom of the screen. I had to resixe to see it. Ctrl minus did not work. Also very bad. Tour Help Screen is poor - I guess you want us to pay for help.?
Also, often the Nexr or Continue button was off the bottom of the screen. I had to resixe to see it. Ctrl minus did not work. Also very bad. Tour Help Screen is poor - I guess you want us to pay for help.?
Written by a customer while visiting turbotax.intuit.com