Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,948
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Suggested action by TT
on April 6, 2025
Posted by: dandydon555
Overall, TT is very good. I have in the past however found errors/glitches, which, to your credit, you fixed.
This year, I imported 1099-B's. You should include an 'alert' to the taxpayer to check cost bases. I had several sales of stock I purchased 30 years ago and the 1099-B showed no basis so TT listed 0 as basis. Fortunately I spotted this on my review and entered the actual cost basis, but I could have missed it resulting in overpaying my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Aggravating error! Business name requirement
on April 6, 2025
Posted by: TD0w
from Woodbridge VA
for the most part using turbo tax was easy. However, for a personal business, the form stated if you don't have a business name leave blank. I don't have a business name or a business code. This prevented me from efiling. WHY? Why do you ask for payment before you do the final check to see if there are errors that will prevent efiling? This is frustrating beyond imagination! You took my money but I can't efile. If this is the same for next year, it will be my last for Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saves my sanity
on April 6, 2025
Posted by: DebKkkkk
from Henderson, KY
I have used TurboTax software since 2013 for my returns. Easy instructions and excellent answers to any questions. Exceptional result last year when I had to file an amended return. TurboTax even made this sticky situation easy to do and understandable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Estimate function for following year needs work
on April 6, 2025
Posted by: SteveB45
from Cinncinnati Area
I have used TurboTax since 1996, so I like it. But the function where you estimate your following year income, deductions, etc to arrive at estimate tax payments should be improved. For retired folks whose income is mostly from pensions, investments, etc. all of those things get lumped into "Additional income" in the estimate. It would be more helpful to provide more detailed categories.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as good as it should be
on April 6, 2025
Posted by: 47Nickname
Not pulling info from prior years (which were also done with TurboTax) meant I had to go dig through historic returns - huge pain. Also, constant upsells is annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Professional Service outstanding
on April 6, 2025
Posted by: larry V Cats
from Mullica Hill NJ
I had a situation where a worksheet was asking for a number that was missing ,but in the information explaining the section said it should not be provided. A turbo tax professional solved the problem and was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax worked great this year!
on April 6, 2025
Posted by: pamfrommo
from Missouri
We have used Turbo Tax for many many years.
It seemed to go smoother this year - which is always a good thing...
It seemed to go smoother this year - which is always a good thing...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's a great product
on April 6, 2025
Posted by: MasonVM
from Ogden UT
It's easy and convenient. It made filing stress free.
Written by a customer while visiting turbotax.intuit.com