Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,314 Reviews)
Rating breakdown 10,314 reviews
5 Stars
4,948
4 Stars
2,381
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX ALL THE WAY
on April 6, 2025
Posted by: PSHARP16
from Texas
We have used Turbo Tax for many years now. It is quick, easy and intuitive. Covers everything in detail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
AVERAGE for the cost and lacks direct answers
on April 6, 2025
Posted by: LMH52
Lack of direct answers to questions but refers, through multiple steps, to group chat and others' comments, vs. providing CPA quality answers or direct IRS pub clarity. Poor linkage between worksheets and exact areas of coverage on tax forms. NOT USER friendly for ease of use and flow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Need improvements including fixing "improvements"
on April 6, 2025
Posted by: Lena11111
from Seattle, WA
Have used for many years. Hate the changes for the interest/dividends/stocks. Ends up with more pages to file since harder to break into summary vs individual sales etc.
It created extra page for interest even though there were empty lines on the standard tax form
Too hard to fix when somehow have two accounts
Always hated can not approximate gains until months after I purchase when you finally load cap gain forms - you could mark as draft - Have to create a pretend form using prior year to help estimate Q4 taxes. Your estimated taxes only OK if income for next year same of higher.
It created extra page for interest even though there were empty lines on the standard tax form
Too hard to fix when somehow have two accounts
Always hated can not approximate gains until months after I purchase when you finally load cap gain forms - you could mark as draft - Have to create a pretend form using prior year to help estimate Q4 taxes. Your estimated taxes only OK if income for next year same of higher.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cost
on April 6, 2025
Posted by: bst2024
from Maine
Excellent product. I'm not happy at the cast increase to file
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Come on Now
on April 6, 2025
Posted by: Nic of time 2
Really messed up. Could not take advantage of my free state filing. Must have seen print/save return 5 times and then would not accept a nickname 5 times,,,, come on now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Have used TT now for several years.
on April 6, 2025
Posted by: StevenJeff
Had to go through two updates before I could e-file. Hlep desk at TT was pretty good. Hazel was patient and helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
T tax is great
on April 6, 2025
Posted by: Jeffbopa
helpful links and prompts, I have complex finances T Tax makes it easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked Well for 2024
on April 6, 2025
Posted by: Mom Taxes IRS and PA 2024
Worked well for 2024, Federal and State (PA). Recommended.
Written by a customer while visiting turbotax.intuit.com