Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,316 Reviews)
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Final Print of Required Forms
on April 5, 2025
Posted by: Sanityisneeded
Excellent product. However, trying to print "required reporting forms" did not print forms and could not get it to print them after going back. It indicated the process was working and then abruptly asked if I wanted to Quit TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent except didn't calculate Carryover for CA
on April 5, 2025
Posted by: mbgoldberg
from CA
Generally good to excellent, had one issue where I had federal carryover and Turbo Tax didn't fill in the carryover amount I could use for California. No prompts, just "enter the amount for california". I had to look up instructions for Schedule D online, calculate myself.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great tool for filing taxes
on April 5, 2025
Posted by: Channas
from Plano, TX
Turbo Tax makes it easy to file taxes on your own. There's help online anytime on any relevant queries you may have.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Need better QA??
on April 5, 2025
Posted by: MarchDay
The software does not direct to file Form 8936. it needs to manually pull out the form for filing. Also the
e-file for federal return, it asks $45 mistakenly even though not sign up for audit. However, when setting up
to pay by credit card, it only charges $25 for state e-file only as previously years.
e-file for federal return, it asks $45 mistakenly even though not sign up for audit. However, when setting up
to pay by credit card, it only charges $25 for state e-file only as previously years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
won't let me send
on April 5, 2025
Posted by: taxpayer231543
from ny
I got to the end and the program will not let me file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great.
on April 5, 2025
Posted by: dayi25
from Great Boston
I used TurboTax over 20 years, it is great and save me a lot of time.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Credit card Option Problematic
on April 6, 2025
Posted by: Taotaohaya
It will not allow me to pay the state forms with credit card and I cannot use Federal Refund option because I am not getting a refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is so helpful
on April 6, 2025
Posted by: Clarice45
from Vancouver WA
The only thing I didn't understand was why it kept asking to file state income tax. Washington state does not have state income tax. That option was never given, only if I wanted to complete it later.
Written by a customer while visiting turbotax.intuit.com