Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,316 Reviews)
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax is degrading
on April 5, 2025
Posted by: Kevinbbw
This year's package has no auditing risk assessment function which was bad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is better with Live Asssistance
on April 5, 2025
Posted by: Le Pacheco
from Long Island , New York
I had just engaged Rachel, and she was very professional and courteous.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting better!
on April 5, 2025
Posted by: Mikejmee
from Bakersfield, CA
I have used Turbo Taxes for decades. The more years I use it the better it gets!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Upgrade your software to use AI to help
on April 5, 2025
Posted by: Vinesh72
from VA
With AI and LLM Models, its high time Turbo Tax upgrades to use AI. Use my data as context to answer questions instead of providing me static help. You know what I am doing for help? Take screen shots of Turbo Tax, use it in ChatGPT to find the answers. Shouldn't Turbo Tax be helping? Please, upgrade your software ASAP to use AI. If not, you will fall behind your competitors who use AI.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem
on April 5, 2025
Posted by: Edit form
from Panama City, Fl
Worked great until my return was rejected and then i couldn't pull my return up to edit it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax royal user
on April 5, 2025
Posted by: Paul Lin
This soft ware is very helpful. That why I use it every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is a complete software for my tax return.
on April 5, 2025
Posted by: Anikaeen
from Kansas
I Like Turbo Tax. It is complete and easy to follow.
My tax returns are not complex. Thus, I did not purchase the Expert Advise option.
My tax returns are not complex. Thus, I did not purchase the Expert Advise option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend TurboTax
on April 5, 2025
Posted by: Odysseus9
I've been using TurboTax many years and it has saved me many hours of pain.
Written by a customer while visiting turbotax.intuit.com