Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4 out of 5
4
(10,316 Reviews)
Open Ratings Snapshot
Rating breakdown 10,316 reviews
5 Stars
4,949
4 Stars
2,382
3 Stars
1,523
2 Stars
701
1 Star
761
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Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Could not find prior year forms
on April 5, 2025
Posted by: Jsbruinlaw
from Los Angeles, CA
Could not find my 2023 tax forms so I had to go through boxes to find my 2023 AGI
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good
on April 5, 2025
Posted by: naveenk
from TX
Excellent tool for taxes, always recommend for taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great. TurboTax can switch btwn Interview & Forms
on April 5, 2025
Posted by: CynthiaJ543
from Durham, NC
I like the way that you can go back and forth between interview mode and forms mode.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Pasting of passwords for imports not allowed
on April 5, 2025
Posted by: Old guy w fat fingers
from NY
Turbotax user since the early 1990's. Overall, the program works well with 1040 and schedules. Always little quirks and frustrations over the years mostly with imports from financial institutions and more complicated forms that attach to return. This year was better than many as I spent less time on support site and searches. May seem petty but having to type every password for importing documents is very frustrating now that use of vaults with password generators is common. using all 5 desktop returns (mine, mother in law, mother, 2 adult kids). Lots of failures on imports due to old fat fingers and bad eyes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Premier Version does not support form 8990
on April 5, 2025
Posted by: JaxKnud
I use the Premier version because of our investments. Turbo Tax Discontinued support of form 8990, which required me to complete these forms manually and mail my tax return instead of E-File. Very disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
It has many bugs specifically if you have stocks
on April 5, 2025
Posted by: Rgoel
from Massachusetts
I faced a lot of technical snags while filing my taxes. I uploaded by investment forms but it could not calculate the values on its own. The smart checks always failed. I had to purchase expert help for 55 bucks and then I had to go with multiple sessions with them to fix things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
ok
on April 5, 2025
Posted by: eep46
from Atlanta
my 2023 tax form data did not transfer t0 Turbo 2024. I had to manually add it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax has regressed
on April 5, 2025
Posted by: holoooo
Do not like the format to record tax info.. Prefer the method used for prior years.
Written by a customer while visiting turbotax.intuit.com
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