Customer reviews from turbotax.intuit.com
TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4
(10,536 Reviews)
Rating breakdown 10,536 reviews
5 Stars
5,066
4 Stars
2,424
3 Stars
1,557
2 Stars
717
1 Star
772
Customer Reviews for TurboTax - Home & Business Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
TurboTax 2024
on April 3, 2025
Posted by: Luckybob158
from Texas
There is no CD for filing. I prefer having the CD in case I need to recheck the taxes but I obviously have no say in the matter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Does It's Job, Constant Nagging for More Money
on April 3, 2025
Posted by: Yeesh
Get's the job done but they repeatedly nag you to spend more on add-ons, push state forms that you don't need, and audit defense even when it calculates a zero audit risk. When you don't choose to upgrade, it asks again, just to make sure. It gets old fast. I've been using it for more than a decade, more reluctantly these days due to path dependence. The import ability for previous years is the hook; it does a great job at that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like this product.
on April 3, 2025
Posted by: SCtaxpayer24
from SC
It's easy to use, and has explanations if there is something I don't understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 Tax
on April 3, 2025
Posted by: CMD 2024
Easy to use. I have used this and other Intuit products for several years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth expierience
on April 3, 2025
Posted by: Rock 14
from Glen Carbon, Illinois
Very good expierience went smoothly and everything worked well. Imports worked very well.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax needs a competitor
on April 3, 2025
Posted by: 8861
from Richmond, VA
Definite decline in quality. Turbotax is less user friendly by the year. For investments, it now has big boxes rather than a nice, neat, line-up that you can quickly scroll through. Finding answers and explanations has gotten worse - but, that's probably so you will sign up for their expert advice. How you answer questions can really muck up your tax status. If you use step-by-step, double check your forms. And, since federal filing is free, state taxes are now $20.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is VERY VERY POOR Software!!!!
on April 3, 2025
Posted by: trytaxcut
not user friendly, you don't have a customer service number --you want $$$$$$$$ just to ask a question......worst tax software I ever used!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome.
on April 3, 2025
Posted by: Artie Jr
from Burke, VA
I have been using TurboTax constantly from 1999 to present. That should tell my satisfaction with TurboTax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com