Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,503 Reviews)
Rating breakdown 10,503 reviews
5 Stars
5,051
4 Stars
2,417
3 Stars
1,553
2 Stars
712
1 Star
770
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
not sure if i trust it
on April 2, 2025
Posted by: bltshzr
from AK
I have never had to file quarterly, aways had an end of year W2. After going through all the steps i got a message saying that I had an underpayment penalty of $293 for underestimating my 2023 quarterly tax. As a result, the new amount from the tax I owed jumped over $1000. I double checked my work, and it was good. I backed up and went through the steps again, same result. I pushed forward and it started asking for information that I didn't have. When I got stuck, I went back again to where it all started and no longer got the underpayment penalty message. Additionally, when I would enter income from a long-term capital gain my tax would increase by 19% with each entry instead of 15%.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 2, 2025
Posted by: Yue01
from NM
we have used turbotax over 10 years. it is very easy to use and you can find almost all information you need.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but double check things.
on April 2, 2025
Posted by: TaxTheRichMore
Was happy with most of it. The capital gains section was confusing comparing 2024 to 2025. 24s info was only viewable as a total, not broken down. 25s info was presented strangely as well. The estimated tax section was very confusing as it was put together with the W4 update. In the estimated section re Investment income presented, there was no way to see the details of the total suggested. Very frustrating what was being used as the total. I finally gave up on Turbo Tax version and us the IRS.gov version which was much easier to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax was not as easy as it has been.
on April 2, 2025
Posted by: Marga15
It was hard to navigate back and forth. There were many times I had to start over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I stick with Turbo Tax
on April 2, 2025
Posted by: RecoveringTaxPreparer
from California
The "Foreign Tax Paid" 1116 instructions were very discouraging, so I abandoned exploring deduction/credit. The rest of it got me through fairly well. Unfortunately for me, there is always some new wrinkle to figure out. For the second year in a row, my broker download did not work. I'm learning a lot by preparing my family's taxes that makes me hope this External Revenue Service works out. Helped an elderly relative prepare tax return on online version, which I don't like as much as the desktop version.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well Surprised !!!
on April 2, 2025
Posted by: dinocanwithturbotax
from Mequon Wisconsin
I was surprised that we missed 1 form. But Turbo Tax is written to easily handle that problem too. We were able to add the missed for and re-submit the federal and state without a problem. I was concerned that Turbo Tax was not going to be smart enough to not charge again for the Sate return re-submission, but i am here to testify that even that situation was efficiently processed by Turbo Tax !!! Thank you to all the software people !!!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 2, 2025
Posted by: Simple to follow
from California
Easy to use, simple to follow. I can not add anything else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is prety good if you understand
on April 2, 2025
Posted by: SteveUOP67
from CA
I had several questions as I went through the Step-By-Step, but was unable to contact Help, multiple attempts
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com