Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,503 Reviews)
Rating breakdown 10,503 reviews
5 Stars
5,051
4 Stars
2,417
3 Stars
1,553
2 Stars
712
1 Star
770
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Good Federal, but has State return issues
on April 2, 2025
Posted by: Bluejay51
Federal tax development is excellent. State tax development still has fuzzy logic and lacks adequate help description popups. Since my income is derived from non-W2 process, it is not clear how to present those nontaxable incomes. Also, there remains much data that does not transfer forward from Federal to State.
I always itemize my State returns regardless of Federal status, and the software makes it unclear how to process my State return.
I always itemize my State returns regardless of Federal status, and the software makes it unclear how to process my State return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 2, 2025
Posted by: Edw77
from Newport News, VA
great product will continue to use year after year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax support was terrible.
on April 2, 2025
Posted by: CLNU
from MI
Worst experience I have ever had with Intuit. I have been a QB, QB Online and TurboTax user for may years.
Could file my federal return online but spent over 2 hours today trying to e file State return. No luck. Finally gave up and will file by paper and snail mail. They offered me a free state efile after 1.5 hours but no one could figure out how to use the service code # they gave me to file. Finally said my time is worth more and I will paper file.
Could file my federal return online but spent over 2 hours today trying to e file State return. No luck. Finally gave up and will file by paper and snail mail. They offered me a free state efile after 1.5 hours but no one could figure out how to use the service code # they gave me to file. Finally said my time is worth more and I will paper file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax has a bug.
on April 2, 2025
Posted by: Julie3929
Turbo Tax works ok, but you definitely need to manually verify your forms before submitting. There is a mistake in the Premier 2024 edition that incorrectly reports K-1 information for Box 13, Code AE as other taxes on Schedule A, Line 6. Box 13, Code AE is subject to 2% AGI and is no longer deductible on individual returns. If you don't correct this mistake, TurboTax Premier will incorrectly increase your Schedule A deductions resulting in overstating your actual itemized deductions and impact actual tax due.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Data download vs manual entry
on April 2, 2025
Posted by: KKTT21
New method of manually entering interest, dividend and stock transactions was painful. If brokerage is not listed for download or there are nuances to the data that makes manual loading a better option, then the new method is cumbersome, time-consuming and illogical.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pretty good if compared to other choices
on April 2, 2025
Posted by: Vincasol
from Italy
TT is the only decent product for US taxpayers, including those living abroad. These latter though, are discriminated as only payments from a credit card with a US-based address is allowed. If citizenship-based taxation is in place, then also citizenship-based rights (including the right to have a non-US address and a non-US bank) should be acknowledged. Wondering why this is so difficult to understand.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continues to be a Great Product to Prepare Taxes
on April 2, 2025
Posted by: Gene xx
from Glen Mills, PA
I have been using Turbo Tax since it was first released over 20 years ago. It continues to be a great product to prepare your taxes. My one issue is that, for experienced users, it should be easier to delete a schedule that is no longer needed from the previous year's return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS MY GO TO SOFTWARE FOR INCOME TAX
on April 2, 2025
Posted by: JDTC
from MI
Turbo Tax continues to be my "go to" software for income tax purposes. It is accurate, up-to-date and has support available, if required.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com