Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,478 Reviews)
Rating breakdown 10,478 reviews
5 Stars
5,039
4 Stars
2,412
3 Stars
1,548
2 Stars
711
1 Star
768
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Not so good this yEAR
on April 1, 2025
Posted by: GZH70
from CA
Very disappointed with this year's edition
1. I had a K1 with both business and rental income and these got really confused in the work sheets especially in the California return.
2. I had an IRS issued PIN for my federal return which TurboTax never asked for. I had to manually go into forms to enter it
1. I had a K1 with both business and rental income and these got really confused in the work sheets especially in the California return.
2. I had an IRS issued PIN for my federal return which TurboTax never asked for. I had to manually go into forms to enter it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Overall Easy to Use with Some Exceptions
on April 1, 2025
Posted by: Phew2
from Carmichael, CA
Turbo Tax Premier was generally easy to follow with helpful information in the links. Some of the explanations provided were hard to understand. The ones that caused me the most trouble this year were the questions about my mortgage loan. One way resulted in a standardized deduction and a large tax bill (for me). The other way resulted in itemized deductions and federal and state refunds in the same ballpark as previous years. The other issue was the difference between IRA reporting to the US vs the State of CA "worksheet". It wasn't clear whether it was referring to a difference in Fed and State taxable amounts of the IRA distribution or the difference in the actual amount of federal and state taxes paid on the distribution. It also did not explain whether it made any difference as to whether it was an inherited IRA. I found it very confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Great
on April 1, 2025
Posted by: Andrejax
from Florida
Software was easy to use and transferring previous year tax made it much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I always use Turbo Tax softdware since the beginng
on April 1, 2025
Posted by: Llm22
So far so good, if there was no problem with the filing, I would give 5 star.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT AND QUICK
on April 1, 2025
Posted by: TAXES DONE FINALLY 2024
EASY, very easy. Easiest colonoscopy I have ever had!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not quite what I expected given how much I paid :/
on April 1, 2025
Posted by: Anna787
Too many bugs. Wasted a lot of my time figuring out how to submit my return. The error information was unclear and insufficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The software did not detect a gross error!
on April 1, 2025
Posted by: Not ready for prime time
from Fredericksburg, TX
This year's experience was much less satisfactory than in any of the previous years I've used TurboTax, and I've been with you since the beginning. I believe the program should compare the current year with last year and call out major differences (like failing to enter Social Security Income this year, resulting in an under-reporting of tax due).
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still enjoy Turbo Tax and have had "ZERO" issues.
on April 1, 2025
Posted by: Silverhorn Dave
from California
I personally liked last year 2023, format but this year 2024 was easily navigated.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com