Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,399 Reviews)
Rating breakdown 10,399 reviews
5 Stars
5,005
4 Stars
2,396
3 Stars
1,530
2 Stars
704
1 Star
764
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
2024 TurboTax Premium broken for 1099 Div+Int+B
on March 31, 2025
Posted by: Kittytx
from Dallas Texas
Nightmare. Longtime TurboTax user. The new interface for 1099 Int/Div/B is not just horibble but fundamentally broker.
I already had my 1099-Div show up from last year. Kept hitting "review" so I could manually enter this years data. Instantly took me to download and I kept trying to skip but just kept me going around in circles. Never could use the interview to enter data. I had to go into forms mode to do this. Completely frustrating. Who ever is in charge this year BROKE what has worked the last 30 years.
Seems like many many many many users agree.
https://ttlc.intuit.com/community/taxes/discussion/re-turbo-tax-2024-investments-display-window-changes/01/3505386#M1297149
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 31, 2025
Posted by: Anonymous
from Sacramento CA
Made our job much easier although the cost is a little HIGH!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax needs a major revamp for improvement
on March 31, 2025
Posted by: Kate15141312
Turbo tax often flags errors but provides no clue as to how they could be resolved. On-line help is not helpful. The software interface includes too many requests for information without explanation of what it is that is requested. If you go back to check an entry in a section you get forced to reenter all of the info that section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have been using TurboTax for about 30 or so year
on March 31, 2025
Posted by: DMENT
from HERNANDO, MS
Easy to download income and investments . printing is too complicated due to Adobe for users not familiar with it. Also reporting forms are tooooooo,, yes toooo cumbersome , probably form IRS bring far behind ing up to date programing tools. Spreadsheet may do equally as well.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Average
on March 31, 2025
Posted by: frenchcm5125
from Silicon Valley
Your method for interest and dividends was new and confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 31, 2025
Posted by: Lyle25
from Rome, GA
Product worked great for me. Waited a few days before filing, remembered something I had missed, easy to enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep it coming!
on March 31, 2025
Posted by: CBattman
from Beach Haven, NJ
I've been using Turbo Tax for as long as I can remember. It has always been easy to use and I've never had any issues with the returns that I've filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This sucks. I paid but the machine won't send the
on March 31, 2025
Posted by: Paul Go
experience is BAD.
Machine won't let me file
Asks me questions but doesn't explain what's required
Machine won't let me file
Asks me questions but doesn't explain what's required
Written by a customer while visiting turbotax.intuit.com