Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,265 Reviews)
Rating breakdown 10,265 reviews
5 Stars
4,923
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
Fine, SAVE OFTEN
on February 9, 2025
Posted by: JMcCabe927
It was fine. the UI changed and then there was a large bug after completing the state that caused software to crash 3x. Had to redo state multiple times. Save often
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost but not quite 5 stars
on February 9, 2025
Posted by: maudib025
from Indiana
Form CSA 1099R (Rev 2025) from OPM does not have a box 16. However, your software would not let me efile without an amount listed. No help available as to which amount, Gross or taxable, to list.
So I had to guess. Yes software was up to date.
So I had to guess. Yes software was up to date.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax does the Job
on February 9, 2025
Posted by: JAPOST
Seems like Turbo Tax has skipped a few areas and forms such as 1095-A. It might all shake out the same way, but I like to put my eyes on it for the sake of seeing it. I am not ever for the..."we will give you less if you give us more" theory. My goal being retired is to pay as little taxes as I have to but pay what is due! Turbo Tax has done a good job through the years for me even though I think I could pay less to get my taxes done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
needs work on steps to file
on February 9, 2025
Posted by: alleycagt10
JUST LIKE LAST YEAR, EVERTHING BUT THE LAST STEPS TO FILE WORKED. LOGGING INTO INTUIT TO MAKE PAYMENT FAILED.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Don't like the online method
on February 9, 2025
Posted by: Dgmf
from Colorado Springs, Co
The desktop method is easier for me than the online method. Would prefer the disk, but guess that is out of the question now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT 2008
on February 9, 2025
Posted by: Barb0312
i have used Turbo Tax since 2008. Always has answers to any questions I may have. Very easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is not completely honest about charges
on February 9, 2025
Posted by: gug7303
from Illinois
I Didn't engage with any experts. My biggest complaint is that a state filing is never free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So fast, so easy.
on February 9, 2025
Posted by: RCMLM
The software is excellent. I direct download all my investment stuff, which saves me a lot of $. I trust the results.
Written by a customer while visiting turbotax.intuit.com