Customer reviews from turbotax.intuit.com
TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4
(10,264 Reviews)
Rating breakdown 10,264 reviews
5 Stars
4,922
4 Stars
2,368
3 Stars
1,517
2 Stars
698
1 Star
759
Customer Reviews for TurboTax - Home & Business 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
premier
on January 24, 2025
Posted by: hpy2a3
from cary nc
can not print nor save pdf ................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome.
on January 24, 2025
Posted by: Genung
Tubo Tax is amazing. I have used turbo tax for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Great Software
on January 24, 2025
Posted by: Charlie2325
from Massachusetts
I love Turbo Tax. Have been using it for years. much easier than any other tax software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
IRS PIN problem
on January 24, 2025
Posted by: PIN problem length
The space for the IRS PIN in step by step does not allow adequate digits. Old PIN was one digit less. I fixed by going to forms and adding PIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its great
on January 24, 2025
Posted by: pk2553
called about charging for efiling. just a bit misleading. needed at least a refund of $500 in order to deduct from refund. but OK . you should have a disclosure that states that
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind
on January 24, 2025
Posted by: Geri602
from Flagler Beach, FL
I have used Turbo Tax for many years. It provides the fastest way to get my return done, and peace of mind that I'm getting it right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is excellent
on January 24, 2025
Posted by: jrsf
we have used this for years! I can thoroughly recommend it for ease of use and friendly format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Sleight of Hand
on January 24, 2025
Posted by: Stgc77ret
from Pineville, LA
As far as "follow the bouncing ball" goes, TT is great as I have used TT since 1996.
What I thought was pretty sneaky was when I agreed to pay the $20 for the State E-File a $40 "processing fee" magically appeared. After quite a bit of reading all the "if's, and's & but's, I was able to decline and just pay by credit card. Where I initially clicked to pay the $20, it should have been explained "then & there" about a 3rd party $40 processing fee. I wasted 15 or 20 minutes get back by just paying with a credit card vice the $40 processing fee.... pretty much "sleight of hand" by Turbo Tax and put a bad taste in my mouth about using Turbo Tax in the future.
What I thought was pretty sneaky was when I agreed to pay the $20 for the State E-File a $40 "processing fee" magically appeared. After quite a bit of reading all the "if's, and's & but's, I was able to decline and just pay by credit card. Where I initially clicked to pay the $20, it should have been explained "then & there" about a 3rd party $40 processing fee. I wasted 15 or 20 minutes get back by just paying with a credit card vice the $40 processing fee.... pretty much "sleight of hand" by Turbo Tax and put a bad taste in my mouth about using Turbo Tax in the future.
Written by a customer while visiting turbotax.intuit.com